Management

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees, and we make it a priority to ensure their success.Management Job DescriptionResponsibilities:* Delegating responsibilities and supervising business operations * Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. * Resolving conflicts or complaints from customers and employees. * Monitoring store activity and ensuring it is properly provisioned and staffed. * Analyzing information and processes and developing more effective or efficient processes and strategies. * Establishing and achieving business and profit objectives. * Maintaining a clean, tidy business, ensuring that signage and displays are attractive. * Generating reports and presenting information to upper-level managers or other parties. * Ensuring staff members follow company policies and procedures. * Other duties to ensure the overall health and success of the business.M Requirements:* Management, or related field experience. * More education or experience may be preferred or required. * Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies. * Commitment to providing exceptional service to customers and support to staff members. * Understanding of business management, financial, and leadership principles. * Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills. * Time and project management skills.Benefits of working for a Dunkin' franchisee:* Competitive wages * Awesome team-oriented environment * Lots of potential for growth within the company for those who work hard * Previous managerial experience preferred but not required * Previous fast food/quick service restaurant experience required * Top-notch customer service skills * Strong verbal and written communication skills * Excellent leadership skills * Works well under pressure and is able to multi-task * Financial literacy and analytical/problem solving skills * Access to a vehicle and a valid Driver's License required * Ability to lift 50 lbs * Must submit to a background check * Must have a flexible schedule