Director of Global Service Delivery & Escalations (Remote)

A leader in digital employee experience is seeking an experienced professional to manage Service Delivery Managers and enhance customer satisfaction. The role involves leading a team, resolving customer escalations, and ensuring efficient delivery of services. Candidates should have 15+ years of experience in IT service delivery, with strong leadership skills and a background in technical consulting. The position offers a hybrid work model and comprehensive benefits, including unlimited vacation and 401(k) matching. J-18808-Ljbffr