Customer Service Representative

Job description: Call Center Sales Representative - Wood Dale, IL Redo Cabinets: Join the Team Breathing Life Back into the Heart of the Home At Redo Cabinets, we are driven by a powerful mission: Breathing Life Back into the Heart of the Home. We succeed in this for our customers by providing exceptional quality and service. Our commitment to our team is Creating Opportunities to Grow You. We are seeking a high-energy Call Center Sales Representative—the vital first connection—to embody our core values and help us deliver on this promise. If you are Motivated and ready to join a team committed to your growth, your next great career step starts here! Our Purpose: Creating Opportunities to Grow You This isn't just a sales role; it's a foundation for a rewarding career. We are deeply committed to your professional development, offering: High Earning Potential. We reward drive! Start with a strong $23.00/hour base and unlock extra earnings with performance bonuses. Commitment & Reliability. Ability to participate in a 401(k) with Company Match (up to 4%) and weekly pay via direct deposit every Monday. Work-Life Balance. Start with a generous 56 hours of Paid Time Off and 80 hours of Vacation, accrued, plus 6 Paid Holidays. Comprehensive Support. Full-time benefit programs including Health, Dental, Vision insurance as well as Life Insurance and AFLAC. What You'll Be Doing You'll expertly manage inbound and outbound calls, confidently qualifying leads, and securing high-quality appointments for our sales team. You are a professional who initiates our mission by engaging potential clients with enthusiasm and integrity. Approach every interaction with integrity, honesty, and a focus on exceptional customer service, always adhering to approved communication standards. Seamlessly manage appointment schedules, confirm details, and pivot quickly to meet the needs of a fast-paced sales environment. Maintain impeccable accuracy in data entry and diligently follow up on leads, ensuring the sales process runs smoothly. Work together with field sales and management, serving as the essential link that drives the success of the entire team. Qualifications You are a reliable and motivated professional ready to join a team where integrity is key. 2+ years of experience in a sales call center role or similar experience. Proven strong phone communication and persuasion skills—you connect with people quickly and effectively. Proficiency in MS Office/Outlook and high accuracy with data entry. You are an adaptable team player capable of managing multiple tasks and thriving under pressure. Location and Schedule This is a full-time, in-person role at our Wood Dale, IL office. Full-Time Hours: Up to 40 hours per week. Availability: Shifts are consistent, requiring weekend availability. Evening Shift: Monday-Friday 1p.m. - 7 p.m., Sunday 9am-3pm Join us and become part of a vibrant team dedicated to delivering outstanding service while advancing your sales career. We are committed to supporting your growth through ongoing training, collaborative teamwork, and opportunities for professional development. This is more than just a job — it’s your chance to thrive in a lively environment where your communication skills make a real difference! Job Type: Full-time Pay: $20.00 - $23.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Health insurance Vision insurance Work Location: In person