Operations Processor
To support operational efficiency, the full-time remote Operations Processor will manage data entry, maintain participant and client records, and resolve discrepancies while ensuring accuracy and adherence to established guidelines.
Key responsibilities
Enter participant and client data with 98% accuracy, adhering to service level agreements
Prepare and maintain client and participant records, ensuring data integrity across systems
Research and resolve data entry errors within 24 hours to maintain accurate records
Required qualifications
Associate's Degree required; Bachelor's Degree preferred
1-2 years of data entry experience with a focus on accuracy and deadlines
Proficiency in Google Docs and Microsoft Excel, including data entry and basic formulas
Knowledge of FSA, COBRA, and voluntary benefits is preferred
Familiarity with internal data entry systems and tools is preferred