Sr. Director of Logistics - East

ApplyDescriptionJob Summary: The Senior Director of Logistics has overall responsibility for NEFCO’s logistics activities across its distribution network, including Fulfillment Centers, and all branch (Spoke) logistics operations. This role is responsible for managing the full order cycle, including receiving, storage, inventory control, picking, packing, routing, and delivery of products to ensure operational efficiency, business growth, and customer satisfaction.The Senior Director of Logistics will lead regional logistics teams, develop and implement strategies to optimize network performance, and ensure standardization of processes across all locations. This role will also support NEFCO’s growth initiatives, including new branch (Orangefield) expansion and acquisitions, ensuring successful integration into the existing supply chain network.Job DutiesLogistics Leadership & StrategyOversee logistics operations across all Fulfillment Centers, branch distribution locations, and all private fleet operationsDevelop and implement logistics strategies aligned with company growth and operational objectivesDirect, optimize, and coordinate the full order cycle from inbound receiving through final deliveryEvaluate and improve quality, quantity, stock levels, delivery times, transportation costs, and overall efficiencyEstablish, implement, and monitor KPIs related to service levels, cost, productivity, and customer experienceEnsure all orders and inter-branch transfers are picked, checked, packed, and loaded in accordance with company standardsTeam Leadership & DevelopmentProvide leadership and direction to Regional Directors, Logistics Managers, and site leadership teamsFoster a motivating work environment with high levels of performance, accountability, and safetySupport hiring, training, and development of logistics personnel across all locationsEvaluate personnel and provide employee reviews as requestedCommunicate policies to ensure compliance and consistently administer corrective action as necessaryFoster communication and teamwork among staff to ensure accomplishment of operational goalsOperational Execution & SupportMaintain continuous interaction with operations personnel across all locations throughout the day, as neededSupport Customer Service, Sales, QA/QC, Process Improvement, and Inventory Control as neededResolve delivery issues, operational challenges, and general branch issues as they ariseMonitor and respond to inbound, outbound, and product-related questionsReview manifests, branch review queues, and operational reports dailyWarehouse & Inventory OversightConduct warehouse walkthroughs to ensure housekeeping, organization, and adherence to standardsEnsure accuracy and integrity of orders, including correct material, quantity, and qualityWork with Inventory Control and Receiving teams to minimize errors, shortages, and “can’t finds”Ensure all parcel shipments are processed for customer deliveryProcess Improvement & TechnologyDrive standard operating procedures (SOPs) and best practices across all logistics operationsSupport implementation and optimization of ERP, WMS, and route optimization systemsIdentify and implement process improvements, automation opportunities, and efficiency gainsCompliance & SafetyEnsure compliance with OSHA and DOT regulations and all safety requirements related to fleet and warehouse operationsChampion NEFCO's safety culture by modeling and inspiring proactive, people-first safety leadership across all logistics operations — fostering an environment where every team member feels empowered and responsible for keeping one another safe through:Actively identifying and eliminating hazards before incidents occurEnsuring every incident is reported, thoroughly investigated, and used as a learning opportunityBuilding genuine partnerships with the Director of Safety, EHS Specialists, Human Resources and frontline team members to drive continuous safety improvementLeading with accountability and care — because at NEFCO, safety isn't a rule to follow, it's a value we liveGrowth & IntegrationSupport NEFCO’s Orangefield strategy, including evaluation, planning, and operational readiness of new locationsAssess supply chain and logistics impact of potential new locations and acquisitionsLead logistics integration efforts for acquisitions, including systems, processes, and trainingAdditional ResponsibilitiesAccept responsibility for company projects that may be indirectly related to area of responsibilityComplete all assigned NEFCO trainingsMonitor and enforce all NEFCO training initiatives for associates under supervisionAssist in implementation of new training and enhancement of existing training processesManagement ResponsibilitiesMonday – Friday (occasional Saturday)Typically 45–50 hours per weekTravel to Distribution Centers, Fulfillment Centers, and branch locations as neededRequirementsQualifications10+ years of experience in industrial warehousing/distribution operations with a proven track record of resultsStrong communication skills with the ability to communicate up, down, and across the organizationBachelor’s Degree in Business, Logistics, Supply Chain, or related field preferredProficiency in ERP systems and route optimization softwareAbility to use warehouse layouts for planning purposesBasic knowledge of Microsoft Word, Excel, and OutlookStrong analytical and problem-solving skillsCore CompetenciesPositive, hard-working attitudeAbility to establish priorities and work independently with minimal supervisionAbility to multitask in a fast-paced environment with changing prioritiesDetail-oriented with a hands-on, “roll up the sleeves” approachStrong leadership skills with the ability to coach, develop, and delegateAbility to operate warehouse equipment (including forklifts) and maintain certificationPhysical RequirementsAbility to stand on concrete floors for extended periods of timeAbility to work in various climate conditions, including cold, heat, and humidityAbility to crouch, stoop, kneel, crawl, and twist as neededAbility to safely lift up to 75 lbsAbility to review and interpret computer images and written documents