Part Time Receptionist Evening/Weekend
We are seeking a Part Time Receptionist for Evenings and Weekends with excellent customer service skills and a winning attitude. This individual will receive guests and calls into the dealership, determine the nature of the business, and direct the guest/caller to their destination. Candidate will also do small administrative tasks and be responsible for keeping the guest lounge stocked and tidy.At Gary Yeomans Ford Knoxville, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Gary Yeomans Ford of Knoxville is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.What We OfferGrowth opportunitiesPaid TrainingEmployee vehicle purchase plansFamily owned and operatedLong term job securityHealth and wellnessFlexible Work ScheduleSaturday LunchesDiscounts on products and servicesResponsibilitiesAnswer phones and direct consumer to the proper department and follow up in a timely manner Greet guests entering the showroom and assist accordinglyHandle guest complaints diplomatically and refer complaining guests to the appropriate individual for resolutionOperate switchboard telephone systemCommunicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on holdAssist the managers with various clerical duties as needed Stock and monitor service guest loungeBe friendly, professional, courteous and efficient when working with all guests and employeesFamiliarize yourself with department structures & internal procedures for assisting guests efficientlyQualificationsAvailable to work flexible hours on weeknights & weekendsAbility to communicate customers' interests needs and requests to management and sales personnelProfessional personal appearance