Part Time Residential Security Agent

Are you interested in joining an organization with a global reach? In a world of shifting threats, Concentric is your trusted ally. Powered by elite professionals from military, government, and intelligence backgrounds. If you are passionate about intelligence, risk analysis, threat management, executive protection, security operations, or business resiliency, Concentric may be the organization you've been searching for!Concentric is a risk consultancy specializing in delivering strategic security and intelligence services. We provide holistic, intelligent security solutions for private clients and corporations globally. Concentric offers strategic advisory services, risk assessments, physical protection, threat intelligence, open-source monitoring, program audits, secure embedded staffing, and training for security teams and intelligence analysts.Our ultimate goal is to be recognized as the most innovative, capable, and trusted Risk Management partner in the world, and we do this by following these core values:Integrity - Collaboration - Relationships - Excellence - Creativity - ResultsJoin Us,Concentric - "Your World Secured"We are currently looking to hire a Part Time Residential Security Agent to join our team embedded with our client in Manhattan, New York.* This position requires working onsite.JOB DESCRIPTIONThe Residential Security Agent (RSA) will serve a critical security function while maintaining acustomer service-focused approach. The RSA will act as a member of the client's residential physicalsecurity team providing onsite security services. The individual will monitor access control systems,support incident management, and coordinate emergency response. We are currently looking to filla position that will be working on a team providing dayshift coverage on Saturday & Sunday. This isa part-time position working 12-hour shifts from 6am-6pm including coverage on holidays. Schedules will beestablished in advance and may include alternating weekends for approximately 48 hours of workper month. Additional shifts may be available and or the ability to fill in for other RSA personnelworking the night shift.RESPONSIBILITIES* Act to support threat management and emergency response and be the first point ofcontact for client security needs.Monitor and manage camera system, access control technology and other security toolsAdvise and take action addressing unknown visitors, phone calls, and other contactsMaintain excellent rapport and open lines of communications regarding client needs,requests for support, service issues, and deliverables.Provide a high standard of customer service delivery for clients, guests, and staffEnsure client deliverables are met across the full suite of security servicesProactively communicate with clients regarding risks to personnel, property, or privacyEnsure completion of any client required plans, surveys, or reports.Assist with customer service issues to ensure a consistently high level of serviceCommunicate with co-workers, management, clients, and others in a courteous andprofessional manner.* Conform with and abide by all regulations, policies, work procedures and instructions.REQUIRED QUALIFICATIONSAll required licenses and certification requirements, including:Currently this is an unarmed position. Current NY state guard cardMust have current CPR/AED/First Aid certificate and TCCCA successful track record operating within a high-touch, customer service environmentAppropriate professional bearing and customer service skillsAbility to adapt well to fast paced environments with changing circumstances, direction, andstrategy* High ethical standards with proven ability to handle highly confidential and sensitiveinformation, excellent judgment, discretion, and diplomacyExcellent written and verbal communication skillsSkilled in synthesizing facts, concepts, and principlesEmotional intelligence and a customer focused approach.Valid Driver's LicenseAgent must be of a physical standard to be able to:Patrol Premise on a regular basisAssist client if injured or need evacuatingPREFERRED QUALIFICATIONS* Operational experience with residential security teams, executive protection details and/orhigh-profile corporate security teams.* Executive Protection and/or Tactical training (Military/Law Enforcement)COMPENSATION & BENEFITS* 401 (k) including employer matchNew York City, New York Pay Range$50—$50 USDConcentric and SPS Global acknowledge the systemic barriers in the security industry and recognize that removing those barriers will require a collaborative and conscious effort. Concentric and SPS Global are committed to programs and initiatives that promote diversity, equity, and inclusion, enhancing our organization and the broader community. We are creating a diverse environment and are proud to be an equal opportunity employer. We encourage people from all backgrounds to apply. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.Concentric Advisors and SPS Global are committed to protecting the privacy and security of all applicants who submit personal information to us. You can access our GDPR and CCPA policy by clicking the GDPR button at the bottom of our career page.