Front Office Receptionist/Medical Assistant

Medical Assistant/Front Office Receptionist, Medi-Cal Position Summary The front desk receptionist provides administrative support to patients, clinical staff, and providers. Responsibilities include, but are not limited to, triaging incoming calls, updating / verifying patient demographics, eligibility, scheduling new/missed appointments. This is a hybrid position as a Medical Assistant, back office experience is required. Responsibilities Greets patients, maintains a professional and friendly demeanor. Verifies patient information and insurance eligibility. Assists patients to complete forms and process patient-related paperwork. Makes follow-up appointments and confirm future appointments. Vital patients and documents in EMR (NextGen). Reschedule bumped appointments. Perform additional duties if necessary. Requirements Working knowledge of MediCal requirements. Understands Health Plan / IPA eligibility requirements. Can multitask under pressure. Able to lift to 40 pounds and push up to 100 pounds on wheels. Able to bend, stoop, walk, stand as needed. Qualifications - High school diploma or GED - Basic life support certification - Proficiency in EHR systems - Knowledge of medical terminology - Ability to provide patient care and services - Familiarity with intake procedures and vital signs measurement - Bilingual in Spanish and English Job Type: Full-time Pay: $22.00 - $27.00 per hour Expected hours: 40 per week Benefits: 401(k) Paid sick time Medical Specialty: Primary Care Schedule: Monday to Friday Rotating weekends Education: High school or equivalent (Required) Work Location: In person