Supervisor - Property Management

Position Summary The Property Management Supervisor oversees and supports the daily operations of assigned GPI multi-family properties in the Houston area. This role provides leadership and direction to Property Managers and on-site teams to ensure consistent operations, strong financial performance, regulatory compliance, and high standards of resident service across all properties.Key Responsibilities Supervise, mentor, and support Property Managers and on-site teams across assigned Houston-area multi-family propertiesEnsure properties operate in compliance with Texas Property Code, Fair Housing laws, and GPI policies and proceduresMonitor property performance, including occupancy, leasing activity, rent collections, delinquency, expenses, and budgetsReview and approve payroll, commissions, invoices, and operational reports for accuracy and timelinessConduct regular on-site property visits and audits to assess leasing, maintenance standards, curb appeal, and operational complianceSupport leasing, renewal, and marketing strategies to maximize occupancy and revenueAssist with hiring, onboarding, training, performance evaluations, coaching, and corrective actions for property staffAct as a point of escalation for resident concerns, employee relations issues, and operational challengesPartner with accounting, HR, maintenance, and marketing departments to improve efficiency and consistencyEnsure accurate reporting in property management systems (Yardi or equivalent) and timely submission of monthly reportsOversee vendor relationships, contract compliance, and cost-control initiativesSupport company initiatives, trainings, and process improvements across the portfolioQualifications Minimum of 3–5 years of multi-family property management experiencePrior supervisory or regional support experience preferredExperience with property management software (Yardi preferred)Strong leadership, communication, and problem-solving skillsAbility to manage multiple properties and priorities in a fast-paced environmentHighly organized, detail-oriented, and deadline drivenEducation & Certifications High school diploma or equivalent requiredBachelor's degree preferredCAM, CPM, or other Texas-recognized property management certifications preferredCompensation & Benefits Competitive salary based on experienceBenefits package including health insurance, PTO, holidays, and other GPI-provided benefitsPowered by JazzHR