Revenue Operations Associate

Who We AreHealthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible.We're a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients.In just 18 months, Heidi has given back more than 18 million hours to healthcare professionals - supporting 73 million patient visits in 116 countries. Today, more than two million patient visits each week are powered by Heidi worldwide.Backed by nearly $100 million in funding, we're growing in the US, UK, Canada, and Europe, partnering with leading health systems including the NHS, Beth Israel Lahey Health, and Monash Health.The RoleAs part of our growing sales function, you will play a role in building comprehensive go-to-market workflows that power sales, customer success, and field marketing. You'll report into the Go-to-Market Engineer Lead. As a key contributor you will shape automations, keep systems clean, and turn playbooks into reality. This is a hands on builder role focused on execution and learning.What you'll doLives inside CRM, outbound tools, enrichment, and data workflowsWorks closely with specialty pods to enable workflows among pre, mid, and post-sales activity including with sales, cs, and marketing counterparts:Implements workflows designed by the Lead GTM EngineerGather feedback and flag friction early among cross functional teams for net new workflowsQA and monitor automations so things do not break quietly, fixing when they doKeeps data clean and systems usableWhat we're looking forComfortable with GTM tooling (CRM, enrichment, sequencing, basic automation)Basic technical fluency (APIs, no-code tools, simple scripts, data hygiene)Strong executor and ops instincts. You see friction and eradicate it at the highest fidelityClear communicator across different teams and personalitiesCommercially aware. You understand why the workflow exists, not just howHigh agency / comfortability in ambiguity and fast changeThe way we work1. Build to LastWe design for safety and reliability so clinicians, patients, and our teams can trust what we build every day.2. Own Your PracticeIdeas rise on merit, not title, and everyone shares responsibility for the standards we set together.3. Move Fast, Stay SteadyWe move quickly but never at the cost of trust. Progress only matters if people can depend on what we make.4. Make Others BetterHonest feedback, steady support, and shared growth keep our teams improving together.Why you will flourish with us ?In office to collaborate with like-minded professionalsHealthcare, Dental, Vision benefit options401k with 3% matchPersonal development budget of $500 per annumBecome an owner, with shares (equity) in the company, if Heidi wins, we all winThe rare chance to create a global impact as you immerse yourself in one of the leading healthtech startupsThe opportunity to fast track your startup career!