Body Optimization Associate
Body Optimization Associate
*ELEVATE Fitness & Recovery | Windham, NH*
*Full-Time & Part-Time | Starting at $19/hour Based on Experience*
About ELEVATE
ELEVATE is a premium fitness, recovery, body contouring, and wellness facility in Windham, New Hampshire.
We bring together performance, recovery, and longevity in one elevated environment. We are looking for a professional, dependable, and personable Body Optimization Associate who is passionate about helping clients feel confident, supported, and motivated throughout their wellness journey.
Key Responsibilities: *Client Experience & Body Optimization*
- Welcome clients and provide an exceptional, personalized experience.
- Prepare clients for body optimization and wellness appointments.
- Assist with body contouring equipment and services according to established protocols and training.
- Assist with body-composition measurements, 3D body scanning, and progress tracking.
- Maintain accurate client records and appointment documentation.
*Weekly Weight-Loss Patient Check-Ins*
- Contact weight-loss patients weekly by phone or text to check on their progress.
- Request and document each patient's updated weight.
- Ask patients how they are feeling and whether they have any questions or concerns.
- Record patient responses accurately in the appropriate system.
- Follow up with patients who have not responded.
- Communicate medication-related questions, side effects, or medical concerns to the appropriate licensed medical provider.
- Maintain a professional, supportive, and encouraging relationship with patients throughout their weight-loss journey.
- Ensure patient communication and documentation follow company privacy procedures.
*Medical Administrative Support*
- Assist with nonclinical scheduling and administrative coordination for weight-loss consultations.
- Coordinate medication orders and fulfillment after appropriate medical-provider authorization.
- Track medication orders and communicate approved order-status updates to patients.
- Maintain accurate and confidential records.
- Refer all medical, dosing, and treatment questions to licensed medical professionals.
*Facility & Team Responsibilities*
- Prepare, clean, and sanitize treatment rooms and equipment between clients.
- Monitor supplies and report inventory needs.
- Report equipment malfunctions or safety concerns.
- Collaborate with fitness associates, massage therapists, and front desk staff.
- Complete daily responsibilities and assigned operational checklists.
Qualifications:
- Excellent customer service and communication skills.
- Professional, dependable, organized, and detail-oriented.
- Comfortable speaking with patients by phone and text.
- Ability to maintain confidentiality.
- Interest in fitness, wellness, weight management, and recovery.
- Experience in a wellness clinic, spa, medical office, or related environment preferred.
- Comfortable learning new technology and specialized equipment.
Compensation & Schedule
- Starting at $19/hour, based on experience and qualifications.
- Full-time and part-time opportunities available.
- Some evenings and weekends may be required.
- Opportunities for professional growth.
*Join ELEVATE and help us create a personalized wellness experience where every client feels supported, valued, and motivated.*
Pay: $19.00 - $20.00 per hour
Expected hours: No more than 30.0 per week
Benefits:
- Employee discount
- Paid time off
Work Location: In person