Retail Assistant Store Manager - 2081
Retail Assistant Store Manager We are currently looking for the right Retail Assistant Store Manager to join our Team!
Salary: $13.00 to $17.00 per hour
We offer an easily achievable commission structure that pays you for every transaction you process. Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $1.00 per hour on top of your hourly rate.
Perks and Benefits
Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
Earned Wage Access program is available to all employees on the second day of employment. Access to withdraw up to 50% of wages earned up to seven times in a payroll cycle.
Ability to earn unlimited commission above your hourly base rate.
VACATION: 1 week of paid vacation after 6 months, additional week after 1 year, and 2 weeks on each anniversary thereafter. 120 hours after five years.
SICK/PERSONAL: 8 hours after 6 months, 16 hours each anniversary thereafter (years 2-5); 24 hours after five years.
Employee discounts on first day of active employment.
Tuition Reimbursement with FirstCash Education (up to $2,000 per semester) for full-time employees meeting requirements.
Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks.
Auto-enrollment in the FirstCash 401k program after six months of employment.
Access to the FirstCash Pet Insurance program.
Position Summary
We are seeking an Assistant Store Manager with a minimum of six months of management/3rd key experience. They are accountable for the day-to-day operations of the store and promoting a positive/productive environment. This position will partner with the Store Manager to lead and develop store employees, recruit, and retain top talent, maximize financial goals, and manage Customer Relations / Customer Satisfaction. This role sets the tone for a customer-centric environment.
Additionally, this position analyzes store financial statements to ensure financial goals are met. The candidate will commit to the asset protection program, promote the business, and target new customer acquisitions. All employees work with a range of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and more.
This position offers an hourly wage plus commission based on productivity and a bonus based on store performance. The actual pay will depend on factors such as location, qualifications, and experience.
Responsibilities of an Assistant Store Manager
This is a representative list of general duties and is not all-inclusive; other duties may be assigned as needed.
Facilitate a customer-centric environment by engaging customers professionally and addressing issues promptly.
Monitor and assist in training Pawnbrokers to meet FirstCash standards.
Recruit top talent by sourcing candidates through prescribed channels.
Open and close the store, including counting cash drawers and merchandise and following procedures to protect assets.
Ensure asset protection through inventory control, safety procedures, documentation, and loan security.
Administer store processes including inventory, loan management, merchandising, store presentation, systems, and reporting.
Evaluate financial statements and drive profitability through communication and goal setting.
Ensure operating standards meet or exceed FirstCash standards.
Monitor loan qualification and buying processes to maintain value and integrity of loans.
Complete assigned tasks and training for self-development as requested.
Communicate clearly with employees to align with the store’s mission and profit objectives.
Remain up-to-date on product knowledge.
Act as manager on duty in the absence of the Store Manager.
Other related duties as assigned.
Minimum Requirements & Qualifications
Willing and able to perform duties for extended periods including standing, stooping, walking, climbing, pushing, pulling, and lifting.
Willing and able to lift/carry up to 50 pounds.
Demonstrated ability to supervise others.
Ability to work with firearms and become firearms certified.
May assist customers in exterior areas (parking lots) or retrieve products from exterior storage.
Minimum Age: 18 years old
High School Diploma, GED, or equivalent experience
Ability to work in multiple locations as business needs dictate.
Flexible retail schedule including weekends and holidays; 40+ hours per week; hours not guaranteed.
Computer literate and able to operate POS systems and common office machines.
Ability to multi-task in a fast-paced environment; detail-oriented with strong organizational skills.
Analytical skills and cash handling experience required.
Ability to work independently with minimal supervision; strong work ethic and business sense.
Bilingual applicants are encouraged to apply.
Commission Plan Information
The employee commission incentive plan is proprietary to FirstCash. Assistant Store Managers have the potential to earn 2-8% commission, based on gross profit of personal performance. Additional details provided during interview.
Note: The information in this description is not all-inclusive. Management may reassign duties, and descriptions may change for reasonable accommodation or other reasons.
Should you be offered and accept a position, the company requires all employees to agree to a binding arbitration agreement to resolve disputes.
Pay rates will not be below applicable local minimum wage requirements.
Earned Wage Access is a service provided by NetSpend; signup is required; restrictions and fees apply.
FirstCash 401K program is available to employees 21 years of age or older.
Maximum base pay rate derived from the applicant’s previous experience and skill sets applicable to the position.
Submission of your application confirms your opt-in to receive additional communications from FirstCash Talent Acquisition Team. See privacy policy for details.
FirstCash Holdings, Inc. is an Equal Opportunity Employer. We provide equal employment opportunity to all persons and comply with applicable EEO laws. Reasonable accommodations are available for qualified individuals with disabilities.
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