Regional Training Assistant

Regional Training AssistantStars and Strikes Family Entertainment Center is seeking a Regional Training Assistant who is ready to bring their expertise and energy across multiple locations in a high-volume, fast-paced Entertainment environment! The ideal candidate will be an enthusiastic, adaptable individual with strong leadership skills, a passion for training, and the flexibility to step into operational roles when needed. As the Regional Training Assistant, you would be responsible for developing and supporting team members at various centers while also assisting with management coverage to ensure smooth operations. This position will be directly responsible for implementing training programs, coaching new managers and team members, maintaining brand standards, and filling in as a leader in operations when required.Why Join Our Team?We are a family-owned business and consider our team members part of our familyWe equip team members to achieve their career dreams at Stars and Strikes and provide training to do soWith our continued expansion throughout the Southeast, there are many opportunities for advancement within the companyWe encourage team members to have fun while they workWe provide opportunities for all team members to give back to the communityWe are a community who live out our core values: Respect at All Times, Listen to Others, Exceptional Guest Service, Sharing in Success, Dedicated to Fun, Cleanliness Focused, and We Give BackWhat We're Looking For:2+ years of management or training experienceStrong leadership, communication, and presentation skillsAbility to travel frequently across locations (up to 75% travel)Flexible and adaptable with a professional, positive demeanorHospitality, Food & Beverage, or Entertainment experience neededMust be able to work evenings, weekends, and holidays as neededCore Competencies: Trainer & Leader: Develop Staff, Motivate Others, Build Confidence, Cultivate Excellent Guest Experiences, Strong Public Speaking & Coaching Skills Operations Support: Adapt Quickly, Navigate Chaos, Floor Management Experience, Problem Solver, Passion for HospitalityKey Responsibilities:Deliver and oversee training programs for new and existing team members and managersTravel to assigned centers to support operational needs and new openingsEnsure consistency and quality of training across all locationsAct as a Manager-on-Duty when required, supporting day-to-day operationsMentor and coach team members to deliver exceptional guest experiencesIdentify and resolve issues impacting team performance and guest serviceAssist with recruitment, onboarding, and ongoing employee developmentAdditional Duties:Provide coverage during leadership absences at locationsAssist with quality assurance, service standards, and operational auditsSupport inventory, scheduling, and staffing needs during coverage assignmentsPerks We Offer:Health & 401k BenefitsBonusesProfit SharingLife InsurancePaid-Time OffPaid TravelFree bowling, laser tag & gameplay!Base salary ranges from $48k-52k.