Wraparound YES Waiver Care Coordinator [1297]

Position: Wraparound YES Waiver Care Coordinator [1297]Program: Amarillo, Texas - Youth Empowerment Services (YES)Salary range:Case Manager II: $43,305.60 AnnuallyCase Manager III: $46,009.60 AnnuallyShift available: Full-timeAt Texas Panhandle Centers (TPC), you'll be part of a caring team dedicated to making lives better for over 10,000 individuals and families each year across the Texas Panhandle. As a non-profit, TPC provides a wide range of services from mental health and substance use support to intellectual and developmental disability care, empowering clients of all ages to achieve dignity and independence. With seven service centers located throughout the region, our staff work together with our clients to achieve our mission to create an accessible system of care that supports individual choice and truly make a difference. We invite you to join us in our vision of "Making Lives Better!"Essential duties and responsibilities:Staff will maintain ethical and professional communications at all times using respectful Trauma-Informed Care languageWraparound Care Coordinator will work with providers in the community, as well as family members across several life domains, to develop intervention strategies in a team-based approachNetworking with the community and family members in developing a team, working with very intensive needs of youth and their families, in guiding them through safety planning, crisis intervention, discovering strengths, developing underlying needs that could be causing the at-risk behavior, and empowering families to take leadership roles in their treatmentLearn the National Wraparound Institutes wraparound approach and is responsible to attend all required trainingsWork in a team approach with YES Waiver & Children's Behavioral Health Department working with youth ages 3-18 yearsOrganize culturally competent care activities and collaborating among all participants involved with the youth's careAdditional duties include: assessment & treatment planning, working within the team to ensure appropriate services are scheduled and delivered, engaging family by providing outreach and education, and taking a family & person-centered approach to help identify strategies and objectivesProvide services via phone & face-to-face, in both home and community-based settingsSpend at least half of his/her working time directly working with the youth, family, and/or family supportsAssist & collaborate with C&A BH Team in covering Amarillo and regional areas throughout the Texas PanhandleAdheres to TPC Business Code of Conduct and reports concerns if ethical and/or business standards defined in the code are compromisedRequired qualifications to be successful in the job:Bachelor's degree from an accredited university with a major in psychology, sociology, social work, counseling, or other related human services field for QMHP credentialingFor Case Manager II, minimum one (1) year of experience in behavioral health case management or social servicesFor Case Manager III, minimum two (2) years of experience in behavioral health case management or social servicesGraduate work in a related field may be substituted for up to one (1) year of experienceEmployees may be required to utilize their personal mobile phones for two-factor authentication (2FA). Full statement under Informational Documents: www.texaspanhandlecenters.org/careersMust have a valid Texas driver's license and be insurable under agency vehicle policyMust be 18 years of age or olderPreferred qualifications to be successful in the job:BilingualExperience working with youth and familiesAt TPC, passion and meaningful work are rewarded! We offer employees:Click here for TPC's FY2026 Summary of Benefits501(c)(3) designation - you can apply for the Public Service Student Loan ForgivenessRobust benefit offerings - Urgent Care visits for a low $10 co-pay, Medical, Dental, and VisionEmployer paid life insurance (1.5 times employee's salary)Staff automatically enrolled into a 457 Retirement Account at 1% of their annual salary. Employer match 1% higher than employee's contribution up to 6% in the 403(b) or 457 Retirement Savings PlanPaid time off - PTO accrual, HolidaysOne (1) annual Mental Health Floating Holiday, one (1) annual Celebrate Diversity Floating Holiday, and one (1) annual A Day to Remember Floating Holiday available to staff after 90 days of employmentAdditional Supplemental Coverage available i.e. Disability, Accidental, Cancer, Critical Care, and Section 125 Flexible Spending Account PlanTeladoc - gives you or your immediate family members in the household access to a medical provider free of charge via telephone or videoEmployee Assistance Program (EAP) - gives you or your immediate family members in the household access to behavioral health, financial, and legal counseling in person or via telephone