Member Services Ambassador - PT

Are you a customer service aficionado? Are you looking for a company where you can learn and grow?We’re CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.About The CommunityThis master planned community is currently under development and features a nature-inspired lifestyle theme designed to encourage residents to connect with the world around them. Every homesite in the community will be situated within a five-minute walk of a greenway or park. Much of the property will be preserved for open spaces and parks. Lakes with fishing piers connected by miles of hike-and-bike trails are central to the community’s plans, along with restorative landscapes that conserve and enhance the native plant species, conserve water resources and enrich wildlife. The community’s first major amenity area will feature a lazy river and pool complex, a lake with fishing piers, numerous indoor and outdoor social gathering areas, a unique creative play structure, and a fitness center.The Member Services Ambassador provides office assistance, membership support and clerical administration for the community. This position is multi-faceted and supports the site management team in a variety of duties including ensuring all callers, visitors and residents are greeted in a friendly and informative manner.What You’ll AccomplishGreeting and assisting guests, answering phones, and directing callsNoting accurate messages and directing them appropriatelyOperating and maintaining office equipmentDrafting and proofreading a variety of association documents including maintenance work ordersAssisting owners with coordinating resident-hosted eventsUpdating the association’s website and calendarReceiving, preparing and delivering mail, packages and dry cleaningPerforming other administrative duties as neededWhat We’re Looking ForCustomer service experience, knowledge of homeowner association operations preferredExcellent telephone manner, with a commitment to the highest customer service possibleAbility to communicate effectivelyA dynamic, professional individual with a strong sense of organization and attention to detailComputer skills with an intermediate knowledge of Microsoft Office programs including Outlook, Word and ExcelAbility to sit or stand for extended periods of time and lift up to 30 poundsMust have a valid driver’s license in the state of employmentFlexibility to work after-hours and weekends at community events as neededMust pass a pre-employment drug screen and background checkIf driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state driver’s license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits. You must notify Human Resources immediately regarding any change to your motor vehicle standing. CCMC may periodically review motor vehicle reports to ensure compliance with these requirements.What We OfferSupport Programs – Employee Assistance Program (EAP) and Calm Health.As a part-time employee, you may be eligible to accrue paid sick leave in accordance with applicable state and local laws.401(k) with Company Match – Automatic enrollment with a 30% match on the first 10% of contributions.Competitive pay, depending on experiencePart-time, flexible scheduleMost importantly, a caring team who is dedicated to your success!