Business Analyst I

We are HCSS. For the last 40 years, we have been developing software to help construction companies streamline their operations. Based in Sugar Land, TX, our mission is helping customers achieve excellence through our proven customer-centric, end-to-end solutions and exceptionally helpful service, while providing a great life for our employees. With this mission at the core of everything we do, HCSS is a pioneer and leader in the construction software space and a consistently recognized employer. We have earned Best Companies to Work for in Texas honors for 18 consecutive years and have been named a USA Today Top Workplace. HCSS has also been recognized by Built In as a Best Place to Work in Greater Houston and by Construction Executive for our technology innovation, reflecting our strong culture, industry leadership, and commitment to excellence.Who We NeedAs a Business Analyst, you will play a crucial role in understanding, analyzing, and translating business needs into actionable insights and solutions. You will be at the forefront of data interpretation, process improvement, and strategic alignment, acting as a key bridge between business objectives and technical execution. This role requires strong analytical skills, a customer-obsessed mindset, and the ability to effectively collaborate with and influence diverse stakeholders to drive growth and deliver value.Qualifications0-1 year relevant work experience; demonstrates foundational analysis skills.Minimal to no prior knowledge of Products, market, and business operations needed.Ability to assist in data collection, research, and analysis to support product lifecycle activities.Ability to help prepare and maintain basic business analysis documentation (e.g., reports, process documentation).Ability to identify and refine data that supports project-level research and decisions.Ability to operate with direct oversight from a more senior Business Analyst or team lead.Ability to contribute to projects with structured weekly check-ins and hands-on support.Ability to receive mentorship and incorporate feedback into day-to-day work.Ability to participate in internal and external interactions under supervision, focusing on accurate documentation of findings.Ability to deliver visual and document-based results for internal stakeholders.Ability to support internal documentation efforts and feedback loops by collecting and summarizing trends.Familiarity with: project management tools (e.g., Jira, Trello), documentation tools (e.g., Google Docs, Confluence), analytics platforms (Pendo, PowerBI), Query Languages (SQL)Familiarity with: Using approved AI tools to support routine work (e.g., drafting, summarization, basic research), applying judgment to outputs and following data, privacy, and security standards.Preferred QualificationsFamiliarity with SalesforceExperience with B2B and SaaS softwareExperience in Agile Project ManagementRole ResponsibilitiesBusiness & Platform Strategy [approx 20% of your time]:Contribute to the strategic direction of the platform and initiatives, ensuring alignment with overall business goals.Assist in data collection, research, and analysis to support product lifecycle activities, providing insights for decision-making and roadmaps.Contribute to internal process reviews by gathering and reporting data, looking for ways to improve existing tools and systems.Provide insights to inform product strategy using internal, external, market and competitor data.Data & Insights [approx 50% of your time]:Collect, analyze, interpret, and communicate data-driven insights to clarify decision-making, establish data integrity, and address friction points within data sources.Identify, gather, and refine data that supports project research, utilizing existing systems and tools.Support internal feedback loops by collecting and analyzing trends and data, and tracking outcomes of implemented process changes.Use data and insights to provide clarity around decision-making within the team and the organization.Establish and enforce standards for data integrity and reusability.Stakeholder Management [approx 30% of your time]Foster strong relationships with internal and external stakeholders, driving strategic alignment, enhancing velocity, and effectively communicating business outcomes.Participate in customer interactions, gaining insights into needs and preferences while documenting results.Deliver visual and document-based results for internal stakeholders, keeping internal team documentation up to date.Collaborate cross-functionally to detect and address friction points within data sources.Create documentation for stakeholders that highlight insights, strategy, and business outcomes supported by data.Travel RequirementsBENEFITS & PERKS:BenefitsPart of our mission is to provide a great life for our employees. We believe that when our people are happy, they do their best work. Some of the benefits and perks we offer include:Flexible hybrid scheduleMedical, dental, and vision coverage with company-paid and employee-paid optionsPaid holidays, sick days, and personal time offEmployee Resource Groups (ERGs) that foster connection and inclusionOn-site amenities including a covered basketball court, soccer field, track, pickleball/tennis courts, gym, etc.Dog-friendly campus and WiFi-accessible courtyards401(k) with a 5% company matchCoverage for employee professional development and wellnessAnd more!