Customs Broker Manager

Company DescriptionAction Customs Services Inc. is Canada’s leading boutique customs brokerage firm, dedicated to providing exceptional customer service to small and mid-size businesses across the country. We pride ourselves on delivering tailored solutions in the ever-evolving customs landscape. Unlike larger firms, our focus is on offering personalized service to address the specific needs of each client. Our goal is to simplify international trade for businesses, ensuring a seamless customs experience.Role DescriptionThis is a Full-Time position for a Customs Broker Manager. The primary responsibilities include managing customs brokerage processes, ensuring compliance with import/export regulations, and assisting clients with their international trade needs. The role involves overseeing documentation, coordinating with customs authorities, and delivering excellent customer service to ensure smooth and efficient operations.QualificationsExperience in Customs Brokerage and a strong understanding of regulatory compliance requirementsProficiency in Import and Export procedures and documentationKnowledge of International Trade practices and the ability to navigate global market regulationsStrong skills in Customer Service with a focus on personalized client supportAttention to detail, excellent organizational skills, and the ability to work under deadlinesProficiency in relevant software and databases used in customs and trade managementPost-secondary education in logistics, international business, or a related field is an asset