Cloud Engineer

Description: JOB TITLE: Azure Cloud Engineer EMPLOYER: Karpel Solutions DEPARTMENT: IT REPORTS TO: IT Manager WORK LOCATION: Hybrid (St. Louis, MO) SUMMARY: Karpel Solutions is seeking an Azure Cloud Engineer to help design, support, and troubleshoot Azure cloud solutions for our company’s software applications. Cloud Engineers will work in a self-motivated team to advise on modern cloud infrastructure solutions to support the company’s SaaS product. Engineers will also partner closely with Karpel’s internal IT team as needed to support in-house system issues and improve the company’s overall network. Qualified applicants should have a strong background in IT; work well under pressure; are eager to learn and grow; and excel in a dynamic, changing, supportive environment. RESPONSIBILITIES: Researches, evaluates, and recommends modern cloud infrastructure design improvements to ensure architecture is stable, performant, secure, and cost-effective Automates routine tasks using Infrastructure-as-Code deployments Servers as Tier 3 escalation for Windows Server and other cloud-related service issues Collaborates with support, application, and operation teams to align contributions with larger company initiatives Monitors resource stability & proactively corrects performance issues when they arise Enforces infrastructure best practices as outlined in the Azure Well-Architected Framework Supports and enforces Microsoft 365 security policies and best practices, such as MFA and Conditional Access Performs system administration tasks, including patching and configuration management Configures, monitors, and validates regular system backups to ensure data integrity and recovery capabilities Collaborates with other IT professionals and vendors to ensure seamless integration of systems and services Participates in ongoing training and attainment of manufacturer certifications to further develop technical skills Develops and maintains relationships with customers that further develop our company’s positive reputation through exceptional customer services Utilizes effective soft skills to work effectively both individually and among the overall IT team Other duties as assigned by the IT Manager Requirements: QUALIFICATIONS: Associate’s degree in Computer Science, Information Systems, or related field, or equivalent work experience 4-7 years of IT experience, with at least two years as a System Engineer/Cloud Engineer Experience with managing cloud infrastructure platforms (preferably Azure) Expert knowledge of Windows Server OS, especially Virtual Machines, IIS, and SQL servers Strong knowledge of server maintenance, including cloud-native or third-party backup solutions and OS updates management Strong knowledge of Active Directory Domain Service and GPO management Intermediate to strong knowledge of best practices for cloud-native resources, including but not limited to blob storage, app services, PaaS SQL servers, load balancers/application gateways/Azure Front Door, Key Vault, AI Foundry, and related services Some degree of PowerShell proficiency At least 3 years of experience in supporting Microsoft 365 administration and services At least 3 years of experience in supporting Windows OS desktops and laptops Excellent communication skills with a customer service orientation and an ability to work well with all levels of the organization Able to demonstrate professionalism and empathetic behavior in the resolution of both routine and complex customer problems Manage multiple high-priority initiatives in a fast-paced, highly technical environment Highly self-motivated and organized Keen attention to detail Excellent troubleshooting and problem-solving skills Relevant technical certifications are a plus DESIRED CERTIFICATIONS: Microsoft Azure Fundamentals or AWS Certified Cloud Practitioner Microsoft Azure Administrator Associate Microsoft 365 Fundamentals CompTIA: A+, Network+, Server+, Security+, Cloud+