Office Manager (HR, Payroll, Accounting, IT, Front Desk)

Position Summary The Office Manager (HR, Payroll, Accounting, IT) is the central administrative hub for Family RV, providing payroll support, junior accounting assistance, HR administration, DMV paperwork processing, customer-facing office duties, basic IT set-up, and general office management. This role ensures smooth daily operations across Rentals, Service, and Sales by providing accurate documentation, strong organization, and dependable administrative support to management and ownership. Key Responsibilities 1. Payroll Administration Collect, verify, and enter employee timesheets Audit clock-in/clock-out compliance and follow up on discrepancies Prepare payroll batches for approval Maintain wage-change records and payroll documentation Support onboarding/offboarding payroll entries Prepare tax filings for approval 2. Junior Accounting Support Process AP invoices, receipts, purchase orders, vendor files, and prepare check runs for approval Assist with reconciliations and basic GL coding Track and record customer payments and deposits, prepare and deposit funds, balance terminals & reports Support month-end accounting tasks Maintain organized digital and physical accounting records 3. HR Administrative Support Maintain employee personnel files and compliance documentation Assist with onboarding packets and new-hire checklists Track training and certifications Prepare routine HR memos, notices, and form letters for review Support recruiting logistics (postings, interview scheduling) Maintain and update the Employee Handbook with approved revisions (ownership/attorney-approved changes only) Schedule and track attendance at Safety Meetings 4. DMV Paperwork & Compliance Support Prepare registration, title, and transfer packets Track missing documents and follow up with customers or departments Maintain DMV logs and secure handling of sensitive paperwork Coordinate with registration vendors and ensure timely filings 5. Office Management Maintain inventory of office supplies and reorder as needed Oversee organization of office spaces, reception area, and common areas Manage office equipment maintenance (printers, phones, internet tickets) Coordinate vendor services for office needs Support companywide internal communications Maintain professional, customer-ready front office environment 6. Customer Greeting & Front Desk Duties Welcome customers entering the dealership and direct them to Rentals, Service, or Sales Answer phones and route calls professionally Provide basic information about business hours, process steps, and department contacts Offer excellent customer service consistent with Family RV’s brand standards 7. Administrative Support for Ownership Assist with scheduling, document preparation, and follow-up tasks Organize files, forms, and communications as requested Support special projects involving operations, compliance, or recordkeeping Maintain confidentiality and professionalism at all times 8. Basic IT & Systems Support (not an IT technician role—light set-up and coordination only) Set up new employee email accounts, phone extensions, and passwords Coordinate with IT vendors for issues beyond basic setup Assist with printer, Wi-Fi, and router resets Maintain internal contact lists and extension directories Support employees with basic access/log-in question Skills & Qualifications 2–4 years of administrative, payroll, or office management experience Experience with Peachtree/Sage accounting software, dealership systems, or CRM tools preferred Strong attention to detail and ability to manage multiple priorities Professional communication skills (written and verbal) Basic IT comfort (email setup, printers, Wi-Fi, phone systems) Ability to maintain confidentiality Customer service–oriented mindset Physical & Work Environment Requirements On-site presence required at Morgan Hill location Regular desk/computer work; occasional activity in service bays or lot to collect paperwork Ability to lift up to 20 lbs of office materials as needed Ideal Candidate Profile This role is perfect for someone who thrives in a varied, fast-paced dealership environment and enjoys being at the center of operations. The ideal candidate is a multidisciplinary administrative professional with experience spanning accounting, payroll, HR support, office administration, and light IT tasks. A background in automotive, RV, or equipment dealerships—or any industry with DMV paperwork, titles, or multi-department operations—is a strong plus. This position would appeal to someone who: Has a foundation in accounting (AP/AR, reconciliations, Peachtree/Sage, coding expenses) Is comfortable with Payroll and HR administration (onboarding packets, handbook maintenance, document compliance) Enjoys office management and keeping systems and people organized Can troubleshoot basic IT needs (email setup, phone extensions, Wi-Fi resets) Likes being the go-to person who supports Rentals, Service, Sales, and Ownership Appreciates a role where no two days look the same Takes pride in delivering warm, professional customer service—both in person and over the phone Works well around technicians, sales reps, renters, vendors, and customers alike Is proactive, reliable, and enjoys supporting the entire organization Values accuracy, structure, and a tidy, well-run office Speaks Spanish or is comfortable interacting with Spanish-speaking customers and staff (big plus but not required) This role is especially well-suited for someone who enjoys: Contributing across the company, not being boxed into one narrow function Seeing the impact of their work immediately—every day supporting Rentals, Service, and Sales Being a key part of a family-owned business where relationships matter Building better systems and improving processes over time Being the friendly, steady presence customers and employees rely on Job Type: Full-time Pay: $22.00 - $30.00 per hour Expected hours: 40 per week Benefits: Health insurance Paid time off Work Location: In person