Permit Technician

JOB TITLE: Permit TechnicianDEPARTMENT/DIVISION: Building InspectionREPORTS TO: Permit Services SupervisorSUMMARY: Responsible for performing technical work in the review and processing of construction project permits to include: processing departmental payments and providing counter assistance to the general public, contractors, and developers. Work is performed with moderate supervision.ESSENTIAL JOB FUNCTIONS:Conducts permit and plan review activities, which includes: accepting and processing permit applications, checking for completeness and compliance with applicable Local and State requirements; reviewing and issuing permits for miscellaneous construction projects including pools, fences, foundations, roof repairs, moving structures, demolitions, and special events; issuing over-the-counter electrical, mechanical, plumbing, and banner sign permits; processing and issuing approved commercial, residential, and fire permits; and/or, performing other related activities.Provides technical support associated with permitting activities, which includes: coordinating public inquiry on development processes, codes, ordinances, and permit requirements; processing utility releases; maintaining logs for permit distribution and permit review turnaround times; scheduling and entering inspections; documenting code enforcement complaints; initiating cases in database; enforcing and updating required contractor registrations; generating and processing a variety of daily, weekly, and monthly reports; and/or, performing other related activities.Performs financial activities in support of department operations, which includes: collecting building permit, development, registration, and other miscellaneous fees; maintaining escrow accounts; administering accounting systems for cash receipts; making daily deposits to central cashiers; balancing cash drawers; generating revenue reports; and/or, performing other related activities.Provides customer service activities, which includes: greeting customers; answering phones; responding to requests for information or service; guiding customers through the use of the permitting portal; and, performing other related activities.Maintains a variety of records for the department related to permitting activities. Prepares a variety of reports related to departmental activities.Performs other duties as assigned.SUPERVISORY/BUDGET RESPONSIBILITIES:None.KNOWLEDGE, SKILLS, AND ABILITIES:Knowledge of customer service principles and practices;Knowledge of basic filing principles;Knowledge of basic bookkeeping practices;Skilled in reading and interpreting construction documents;Skilled in interpreting and applying applicable code requirements and permitting processes;Skilled in handling cash;Skilled in gathering and analyzing information and making recommendations based on findings and in support of organizational goals;Skilled in operating a computer and related software applications;Skilled in communicating effectively with a variety of individuals.MINIMUM QUALIFICATIONS:High School Diploma or G.E.D.One year of customer service and cash handling experience.Requires ICC Permit Technician Certification within six months.PREFERENCES:Certified Permit TechnicianGeneral knowledge of constructionMunicipal experienceWORKING CONDITIONS:Frequent reaching, sitting, standing, walking, talking, seeing, hearing, and manual dexterity.Occasional lifting and carrying up to 25 pounds.Work is typically performed in a standard office environment.CONDITIONS OF EMPLOYMENT:Must pass pre-employment drug test.Must pass criminal history check.Must pass motor vehicle records check.