Field Service Engineer II

Field Service Engineer II – Healthcare TechnologyJoin a growing company that keeps critical healthcare equipment running.Equipment Management Service and Repair (EMSAR), headquartered in Wilmington, Ohio, is a rapidly expanding national technical services provider supporting leading OEM partners in the healthcare industry. Our technicians play a key role in ensuring hospitals, laboratories, and healthcare providers have reliable, properly functioning equipment that supports patient care.At EMSAR, we invest in our technicians with paid training, professional development, and the tools needed to succeed in the field.Why Join EMSAR?Paid technical training and certificationsCompany-provided tools and equipmentTravel expenses covered by the companyOpportunity to work with advanced healthcare and laboratory technologiesCareer growth within a fast-growing national service organizationExposure to multiple types of medical and diagnostic equipmentWhat You’ll DoAs a Field Service Engineer II, you’ll provide hands-on technical support to healthcare facilities. This includes installation, maintenance, troubleshooting, and repair of a variety of specialized medical equipment.Key Responsibilities IncludePerforming preventive maintenance, diagnostics, calibration, and repair on, medical diagnostic equipment, and kiosk systems.Conducting performance verification and equipment testing to ensure compliance and reliability.Documenting service activities and managing work orders using EMSAR’s ServiceMax systemCommunicating with dispatch teams and customers to coordinate service callsRepresenting EMSAR professionally while working at customer facilitiesExpect 25% of the role to include documentation and service reporting, with the majority focused on hands-on technical work in the field.This position could involve regional day trips and occasional overnight stays. All travel is company paid.QualificationsWhat We’re Looking ForWe’re looking for field engineers who enjoy solving technical problems, working independently, and supporting customers in the field.Successful Candidates Typically HaveStrong troubleshooting and analytical skillsAbility to read and interpret technical manuals and service documentationExcellent communication and customer service skillsStrong organization and time-management abilitiesThe ability to work independently while following established proceduresEducation & ExperienceOption 1High School Diploma or equivalent2–4 years of technical or field service experienceOROption 2Associate degree or trade/technical school certification1+ year of technical experience (including internship or apprenticeship)Additional RequirementsValid driver’s license and proof of liability insuranceAbility to operate personal, fleet, or rental vehiclesPhysical & Work EnvironmentFrequent standing, walking, bending, and equipment handlingAbility to lift up to 50 lbs and move equipment up to 125 lbsRegular use of hand tools and diagnostic equipmentTime spent both on-site at customer facilities and documenting service work electronicallyIf you enjoy hands-on technical work, travel, and supporting critical healthcare technology, EMSAR offers a rewarding opportunity to grow your career in field service engineering.