Financial Aid Manager

Job Title: Financial Aid ManagerSalary: $110,000 - $150,000Perks of the Financial Aid Manager?Mission-Driven Leadership: Lead a highly visible function that directly supports workforce development and community impact across the Houston region.Operational Leadership: Own a critical department responsible for payment operations, compliance oversight, and service continuity across multiple workforce programs.Executive Visibility: Partner closely with executive leadership, Board stakeholders, vendors, and operational leaders on key initiatives and reporting.Cross-Functional Impact: Collaborate across Finance, Compliance, Vendor Relations, Systems, and Operations to drive accountability and operational excellence.Leadership Opportunity: Lead and develop a multi-functional team while driving process improvement and operational stabilization efforts.Strong Benefits Package: Competitive compensation, healthcare benefits, retirement plans, PTO, and long-term career growth potential.Key Responsibilities Of The Financial Aid ManagerOversee daily operations across financial aid payment processing, compliance, vendor management, reporting, and operational support functionsManage operational workflows, escalations, deadlines, and service delivery to ensure continuity and accountabilitySupport operational readiness for audits, compliance reviews, and monitoring activitiesPartner with internal departments, vendors, contractors, and Board-related stakeholders to ensure service alignment and issue resolutionMaintain reporting calendars, operational dashboards, and structured follow-up processes to support execution disciplineOversee operational systems, reporting tools, and payment/case management platforms to improve workflow efficiency and data accuracyLead and develop Assistant Directors, Managers, and operational teams through coaching, accountability, and process improvement initiativesFinancial Aid Manager QualificationsBachelor’s degree in Business Administration, Finance, Accounting, Public Administration, or related field; Master’s preferred7+ years of progressive leadership experience in financial operations, compliance-driven environments, or payment operationsStrong background in regulated, government-funded, or compliance-heavy environments required Strong leadership, communication, and stakeholder management skills