Client Service Specialist
CLIENT SERVICE SPECIALIST
TALLAHASSEE, FL
Full-Time, M-F
9 AM- 5 PM
Summary:
We are looking for a candidate with prior corporate and customer service knowledge to join our team and experience the support, camaraderie and satisfaction that come from working with a family-oriented, professional company. Applicants should be computer-knowledgeable, show strong proficiency in verbal and written communication and be organized and detail oriented.
Responsibilities Include:
Maintaining direct contact with our legal clients – processing orders, resolving any issues, communicating results.
Carefully reviewing legal documentation – attention to detail is a must!
Daily travel to the State department to drop off and pick up documentation
Effectively multi-tasking a variety of tasks, projects and responsibilities.
Superior customer service skills.
Proficient in the Microsoft Office Suite (especially Excel, Word and Outlook software).
Being a great Team Player- here at COGENCY GLOBAL we pride ourselves on our culture and we are looking for a great talent to add to our excellent team-dynamic.
Excellent written and verbal communication- transmitting information both courteously and correctly is paramount.
Additional ad-hoc projects as assigned by management.
Prior legal-exposure or Secured Transaction and Corporate knowledge, industry experience and customer service experience is preferred.
Bachelor's degree or equivalent is required.
Together, we live our Core Values
Integrity: Doing the Right thing even when no one will know and walking the talk
Fairness: We have an open-door policy with access to all including the CEO at any time in a friendly & collaborative environment.
Fun: We believe in a fun work environment & have many team events that support the ‘fun’ culture
No Lay off policy: We believe loyalty must go first from management to staff and we are proud of this unique policy
...and to further support our staff, we offer:
35-hour work week
Relaxed and Casual dress code for Summer months & Fridays
Educational assistance program for all of our eligible staff members
Continuous Learning is encouraged through our Quarterly New Hire Seminars & Knowledge Sharing sessions
An Organization that gives back to Society – We offer Paid community service days to all our eligible staff members and NYC Headquarters participates in number of charity drives throughout the year
A commitment to diversity & inclusion
401k up to 4% price match, Access to FSA, Pre-Tax Transit benefit
75% covered Medical Insurance & 50% covered Dental & Vision insurance
Job Type: Full-time
Pay: $38,000.00 - $42,000.00 per year
Schedule:
Monday to Friday
Ability to Relocate:
Tallahassee, FL 32301: Relocate before starting work (Required)
Work Location: In person