Sales Training Specialist I

Pay Range:$55000 - $65000 / yearOur Perks:Generous PTO plans, sick pay and health benefitsAnnual bonus based on employment standing*Work from home and hybrid model employmentConfie Enablement Fund/ Scholarship ProgramI-Care Recognition ProgramCorporate Social Responsibility ProgramDiversity, Equity and Inclusion InitiativesConfie Hub and Discount Programs (Gym Membership)PurposeDesign, facilitate, maintain, and improve the foundational training programs used across the organization. This role includes regular facilitation of new hires, sales, leadership, and systems training. Core Specialists also own learning programs end-to-end, build content, manage initiatives, and collaborate with business partners to ensure training drives measurable performanceEssential Duties & ResponsibilitiesDeliver engaging instructor-led (ILT) and virtual instructor-led (VILT) training sessions for new hires, leaders, and sales teamsModel Confie's facilitation standards and ensure strong knowledge transfer through coaching, interaction, and skill practicesOwn assigned core learning programs from discovery through roll-out and sustainment (e.g., onboarding, sales execution, leadership development, system training)Develop and update learning materials across multiple modalitiesPartner with subject matter experts and business leaders to ensure content accuracy and alignment with business needsWork with Sales Operations, field leadership, and cross-functional partners to support performance needs and training-related initiativesTrack program metrics, learner outcomes, and business impact; use insights to recommend improvementsDocument and manage project milestones, deliverables, and success measuresQualifications and Education Requirements2+ years of experience in learning & development, training facilitation, instructional design, or program managementStrong facilitation skills and comfort leading both virtual and in-person sessionsStrong project management, communication, and writing skillsProficiency in Microsoft PowerPoint, Excel, Outlook, and TeamsAbility to work collaboratively and adapt to evolving business prioritiesPreferred SkillsArticulate Storyline/Rise experienceBachelor's degree in L&D, Instructional Design, Education, or related fieldExperience in sales, insurance, or operationsOther DutiesThis job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without noticeNoticeAs permitted by applicable law and from time to time, Confie may use a computer system that has elements of artificial intelligence to help make decisions about your employment, including recruitment, hiring, renewal of employment, or the terms and conditions of your employment. Employees with questions about Confie's use of these computer systems should contact Human Resources at employeerelations@confie.comEqual Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws.