Site Reliability Engineer (AWS)

Job Summary We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS? Location This position is hybrid (3 days onsite) in our FIS Office locations in New York City (New York), Milwaukee (Wisconsin), Jacksonville (Florida) & Atlanta (Georgia). About the Team This position is under our CTO org to support SRE functions for innovation and growth for the Banking Solutions, Payments and Capital Markets business. It will report under our Wealth and Retirement team. Responsibilities Design and maintain monitoring solutions for infrastructure, application performance, and user experience. Implement automation tools to streamline tasks, scale infrastructure, and ensure seamless deployments. Ensure application reliability, availability, and performance, minimizing downtime and optimizing response times. Lead incident response, including identification, triage, resolution, and post-incident analysis. Conduct capacity planning, performance tuning, and resource optimization. Collaborate with security teams to implement best practices and ensure compliance. Manage deployment pipelines and configuration management for consistent and reliable app deployments. Develop and test disaster recovery plans and backup strategies. Collaborate with development, QA, DevOps, and product teams to align on reliability goals and incident response processes. Participate in on‑call rotations and provide 24/7 support for critical incidents. Key Qualifications Proficiency in development technologies, architectures, and platforms (web, mobile apps, API). Experience with AWS cloud platform and IaC tools. AWS CLI: used for a few tasks, changing AWS configurations, uploading/downloading files to S3, downloading kubectl context. Terraform: defining the infrastructure as code, where all AWS resource configurations get configured/changed. Kubectl: for communication with EKS. Knowledge of monitoring tools (Prometheus, Grafana, DataDog) and logging frameworks (Splunk, ELK Stack). Experience in incident management and post‑mortem reviews. Strong troubleshooting skills for complex technical issues. Proficiency in scripting languages (Python, Bash) and automation tools (Terraform, Ansible). Experience with CI/CD pipelines (Jenkins, GitLab CI/CD). Ownership approach to engineering and product outcomes. Excellent interpersonal communication, negotiation, and influencing skills. Certifications AWS Cloud Practitioner. AWS Solutions Architect Associate OR AWS Certified Devops Engineer. Tech Stack Linux, Git, Docker, Kubernetes/OpenShift, Helm, Jenkins, Harness, CheckMarx, SonarQube, Maven, Node, Artifactory, FlyWay, Splunk, KeyFactor, HashiCorp Vault, CyberArk, SNOW, Jira, Confluence, Oracle DB, PostgreSQL DB, EC2, EKS, KMS, Secrets Manager, RDS Postgres DB, Redis, S3, Security Groups, IAM, Route53, SFTP, Scheduler like Tivoli. Benefits Opportunities to innovate in fintech. Tools for personal and professional growth. Inclusive and diverse work environment. Resources to invest in your community. Competitive salary and benefits. Pay Range The pay range for this full-time position is $170,550.00 - $286,520.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. EEO Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. J-18808-Ljbffr