Technology Lead, Platforms & Ecommerce Engineering

What you'll do here:In your role as Technology Lead, Platforms & Ecommerce Engineering within our Digital organization, you are responsible for building and operating our ecommerce platforms and the capabilities that enable them, including CMS, identity, and enterprise integrations. You will lead a lean, high-performing team using agile principles to design, integrate, and operate scalable, reliable solutions. You will partner closely with enterprise stakeholders to support delivery of customer-facing experiences. With a strong focus on reliability and scalability, you will ensure platforms are stable, secure, and performant while enabling continuous improvement. You will also help advance how AI is applied within engineering workflows to improve efficiency.As the Technology Lead,You will divide your time between team leadership and hands-on development, leading engineers while contributing directly to delivery. You will operate in a cross-functional, agile environment, working closely with Experience Engineering, IT, Marketing, Design, and DevOps to align on priorities and execution. You will collaborate with other technology leads to provide technical direction and alignment across teams, and must be comfortable adapting your leadership style to the situation, leading when needed and contributing as an individual engineer when appropriate.Job DutiesDrive iterative delivery using agile methodologiesLead development and operation of core commerce platforms and supporting capabilities (CMS, identity, integrations)Define, prioritize, and communicate work clearly across Experience Engineering and stakeholdersDesign and build backend services and APIs to support transaction flowsOwn integrations across enterprise platforms including ecommerce (currently SAP), CRM (Salesforce), identity (Okta), and marketing systemsContribute directly to critical development and integration workPartner with Experience Engineering to enable efficient use of platform capabilitiesEnsure services are reliable, secure, and performant through strong testing and quality practicesMonitor performance and integration health across critical flowsCollaborate with DevOps on environments and delivery practices as neededStay current with backend, integration, and AI-assisted development practicesApply AI-assisted approaches to improve efficiency and delivery qualityBuild a focused, accountable, high-performing team cultureSkillsRequiredBachelor degree in Computer Science or related field, or equivalent combination of education and recent relevant work experience required5+ years in a technical leadership or team lead role, including developing technology strategies and driving innovationStrong experience with backend development, API design, and integration patternsExperience working with ecommerce and CMS platformsExperience integrating with enterprise platforms such as Salesforce, SAP, identity providers, or marketing systemsStrong understanding of system design, scalability, and reliabilityExperience working in agile teamsStrong communication skillsPreferredExperience with headless CMS and composable architecturesExperience with event-driven architecture or middlewareExperience with cloud platforms (AWS or similar)Experience using AI-assisted development toolsWhat Success Looks LikeStable, reliable ecommerce platforms with minimal downtimeReliable execution of critical ecommerce flows (pricing, cart, checkout, orders)High-quality, reusable APIs that enable rapid frontend developmentSeamless integrations supporting end-to-end ecommerce experiencesEfficient, predictable delivery of platform capabilitiesReduced integration friction for Experience EngineeringKey Expectations & TradeoffsPrioritize reliability and scalability while enabling delivery speedBalance robustness with pragmatic implementationOperate effectively in a lean team environmentWork across boundaries with Experience Engineering with shared ownership where neededFocus on enabling experiences, not overbuilding platformsUse AI to improve efficiency, not as a shortcut for fundamentalsCompensationAt Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here: https://www.cengagegroup.com/news/perspectives/2024/cengage-group-total-rewards-philosophy/ to learn more about the Total Rewards Philosophy.The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.In this position, you will be eligible to participate in the company's discretionary incentive bonus program. This position's bonus target amount, which is not guaranteed and is dependent on individual performance and overall company results among other factors, is provided below.15% Annual: Individual Target$101,900.00 - $175,000.00 USDCengage is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws.Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com.WarningBe aware, there has been an increase of targeted recruitment scams perpetrated by bad actors falsely providing job offers on behalf of Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address.J-18808-Ljbffr