Senior Sales Operations Analyst

Senior Analyst, Sales Operations, Basking Ridge, NJWho We Are Aucta Pharmaceuticals is an emerging product development pharmaceutical company.We are on our way to becoming a significant specialty pharmaceutical company in the U.S. marketplace integrating R&D, manufacturing, and commercialization. We focus on improved dosage forms for patients with a therapeutic focus in CNS and select orphan drug disease states.Aucta successfully launched its first branded product, Motpoly XR, in the epilepsy space with a targeted sales force in March 2024 and an expanded presence of 20 field sale territories and 3 inside sales positions in late 2024. Our objective is to enhance our marketing, managed care, and sales capabilities to support future pipeline products in neurology over the coming years. Position DescriptionThe Senior Analyst, Sales Operations, is a key member of Aucta’s Commercial Operations team and plays a critical role in enabling sales effectiveness, operational execution, and data-driven decision-making across the organization.This role serves as the primary point of contact and vendor manager for core Sales Operations platforms, including Veeva CRM, MMIT, and Power BI, and is responsible for managing core quarterly commercial processes such as Incentive Compensation updates, targeting changes, sales force size and structure adjustments, and system governance.In addition, this position leads the development and maintenance of training materials and delivers training for both field and inside sales and home office teams across Commercial Operations tools and platforms.This is a highly visible, hands-on role in a fast-growing environment that requires strong analytical skills, operational rigor, comfort working cross-functionally, and the ability to translate complex data and systems into clear, actionable guidance for the business.The role reports to the Director of Sales Operations. Primary Responsibilities:Sales Operations & Vendor ManagementServe as the primary point of contact and internal owner for Sales Operations tools and vendors, including Veeva CRM, MMIT, Power BI, and related commercial analytics platforms.Manage vendor relationships, system enhancements, issue resolution, upgrades, and roadmap discussions to ensure tools meet evolving business needs.Partner with IT, Finance, Sales leadership, and external vendors to maintain data integrity, system performance, and compliance.Commercial Process ManagementOwn and manage the quarterly change process for:Incentive compensation plan updates and calculationsTargeting and call plan changesSales force size, structure, and territory adjustmentsEnsure timely, accurate execution of all changes and clear communication with stakeholders.Support forecasting, goal setting, and sales performance tracking activities. Analytics & ReportingUtilize advanced Excel, SQL, and Power BI to analyze sales performance, trends, and operational KPIs.Build, maintain, and enhance dashboards and reports to support Sales leadership, Commercial Operations, and Executive leadership.Partner cross-functionally to translate business questions into data-driven insights.Training & Enablement Develop, maintain, and continuously improve training materials (guides, SOPs, slide decks, job aids) for Sales Operations tools and processes.Conduct training sessions for field and inside Sales and home office associates on:Veeva CRM functionality and best practicesMMIT data usage and interpretationPower BI dashboards and reportingOther Commercial Operations platforms as neededServe as a trusted resource for ongoing user support and best-practice guidance.Cross-Functional SupportCollaborate closely with Sales, Marketing, Managed Care, Finance, and leadership to support commercial execution.Participate in sales meetings, planning sessions, and plan-of-action meetings as needed.Identify opportunities for process improvement, automation, and scalability as the organization grows.Required QualificationsBachelor’s degree in Business Administration, Finance, Analytics, Information Systems, or a related field.3-5+ years of experience in Sales Operations, Commercial Operations, or analytics roles, preferably within the pharmaceutical or healthcare industry.Hands-on experience with Veeva CRM, MMIT, and Power BI strongly preferred.Advanced proficiency in Microsoft Excel (including complex formulas and data modeling); SQL experience preferred.Strong understanding of sales force structure, targeting, incentive compensation, and CRM processes.Demonstrated ability to manage vendors and cross-functional stakeholders.Strong communication and training skills, with the ability to explain technical concepts to non-technical audiences.Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.Proactive, collaborative team player with a strong sense of ownership and accountability.Work Location:This position is based at our Basking Ridge, NJ site. It is an office-based role, requiring presence 5 days a week. The selected candidate must be able to commute to Basking Ridge, NJSalary RangeAucta Pharmaceuticals considers a combination of education, experience, internal equity, and external market data when determining compensation.Base Salary: $80,000 – $110,000 (commensurate with experience)Bonus Incentive: 10%BenefitsAucta offers a competitive benefits package, including:Medical, Dental, and Vision Insurance401(k)Life InsuranceShort- and Long-Term DisabilityPaid Time Off (PTO)Aucta Pharmaceuticals is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.Please refrain from forwarding unsolicited resumes from agencies to Aucta Pharmaceuticals. Aucta is not liable for any fees incurred from the use of resumes from this source. We only compensate agencies with whom we have a formal agreement. For recruitment inquiries, please reach out directly through this postApplications will be accepted until the position is filled.