Technician

Company Description CPR Cell Phone Repair is a leading mobile repair franchise with over 500 locations worldwide, trusted by millions since its founding in 1996. Specializing in fast and affordable repairs, CPR addresses common issues such as cracked screens, water damage, and charging problems. Many repairs are completed the same day or while customers wait, with options for mail-in service. CPR services a wide range of electronic devices, including popular brands like Apple, Samsung, Google, and Microsoft. Dedicated to quality and customer satisfaction, CPR is a reliable choice for device repair.At CPR Cell Phone Repair / Wireless Kinect, we're more than just a repair shop — we're a fast-paced, customer-first team that genuinely cares about the people we work with and the customers we serve. We sell phones, accessories, and provide top-tier repair services, so no two days look the same. If you thrive in a high-energy environment and want to be part of a tight-knit crew that has your back, we want to hear from you. We proudly serve a diverse community and welcome candidates of all backgrounds to apply.What You'll DoDiagnose and repair smartphones, computers, tablets, and other electronic devicesPerform screen replacements, battery swaps, charging port repairs, and other hardware fixesTroubleshoot software issues and perform thorough device testingAssist customers on the sales floor — explaining repairs, recommending accessories, and selling devicesCommunicate effectively with a diverse customer base — bilingual ability is a valued assetMaintain a clean, organized, and professional workspaceAccurately document repairs and parts usedUphold our quality and turnaround time standards — every timeWhat We're Looking ForPrior cell phone repair experience is required — you should be able to hit the ground runningStrong knowledge of smartphone hardware and componentsA customer-first attitude and the confidence to communicate clearly with peopleComfortable with sales — we're a repair and retail operationBilingual candidates are strongly encouraged to apply — Spanish/English fluency is a significant plus given the communities we serveReliable, punctual, and takes pride in their workA team player who also knows how to work independentlySoldering experience is a plus, but not requiredExperience with tablets, game consoles, or computers is a bonusWhat We OfferCompetitive base pay: $15.00 – $22.00/hr based on experience — one of the strongest rates in the industryCommission opportunities — your effort and results are rewarded directlyFlexible scheduling — we work with youEmployee discount on repairs and productsPaid training — we invest in our peopleReal growth opportunities — we promote from withinA workplace where your attitude, work ethic, and unique background are all valuedHiring LocationsCPR Cell Phone Repair | Wireless Kinect — Lancaster, PACPR Cell Phone Repair | Wireless Kinect — Allentown, PAMention your preferred location when applying. Candidates open to both locations are encouraged to note that as well.Application QuestionsDo you have hands-on experience repairing cell phones or other electronics?Are you comfortable assisting customers and participating in sales?Do you speak any languages in addition to English? If so, which ones?Which location(s) are you available to work at — Lancaster, Allentown, or both?CPR Cell Phone Repair / Wireless Kinect is an equal opportunity employer. We provide equal employment opportunities to all applicants and employees regardless of race, color, religion, sex, national origin, age, disability, genetic information, or any other characteristic protected by federal, state, or local law. All qualified applicants are encouraged to apply.Job Types: Full-time, Part-timeBenefits:Employee discountFlexible scheduleWork Location: In person