IT Account Coordinator
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IT Account Coordinator , ComTech Services Inc is a worldwide onsite IT support partner. We work with multiple enterprise partners supporting their onsite hardware and software needs. Established in 1994 we are devoted to growing our partner business through superior service, and as a result , excellent customer retention and satisfaction. Employment Type:Full Time – in office Germantown, MD Benefits:401 KInsurancePersonal Office SpaceSalary Responsibilities:Our IT Account Coordinator is the pipeline between our partners and internal staff. Working in tandem with all parties to move forward in a positive direction.We will need the IT Account Coordinator to gain a strong understanding of the services we provide as a partner.Reviewing IT scopes of work and adhering to partners contracts will be a crucial part of success.Assuming the lead role in specific projects may be necessary. Requirements:IT knowledgeProficient in Excel Spreadsheets Organization Skills + response timeAvailability for escalations outside of business hours