Fulfilment Center Logistics Manager
ApplyDescriptionReports to – Regional Director of LogisticsJob Summary: The Fulfillment Center Logistics Manager will be primarily responsible for all branch logistics activities relating to distribution operations, executing all receiving, storage, inventory control, pick, packing and route loading for delivery of products.ResponsibilitiesJob Duties:Early AM logistics check in with Dispatcher, Director of Customer Service, Night Shift Supervisor and Inbound/Inventory Control ManagerEnsure orders and inter-branch transfers are picked, checked and packed and loaded per company guidelines and proceduresEnsure accuracy/integrity of orders (correct material/quantity and acceptable quality/delivery)Work with Inbound/Inventory Manager and Receiving Manager to control inventory and work with staff to minimize material ‘can’t finds’ and errorsEnsure all parcel package shipments are processed for customer deliverySupport counter staff to make sure customers are taken care of in a timely mannerContinuous interaction with all operations personnel throughout the day, as neededDaily warehouse walkthrough to check for housekeeping issuesReview manifests dailyMonitor branch review queueMonitor and respond to any inbound, outbound and/or product questionsSupport for receiving and inventory stock checks as neededSupport sales and customer service with delivery issues and/or opportunitiesPick/pack as necessaryOversee all cross-dock and transfer situations as they ariseProblem solve any general branch issues as they ariseResolve any employee issuesResolve any outstanding operational issuesReview payroll hours weeklySchedule all driver and warehouse personnel time-offProvide motivating work environment for staff with high levels of performance and standards being the normCommunicate policies to ensure compliance and consistently administer corrective action as necessaryFoster communication and teamwork among staff to ensure accomplishment of operational goals.Accepts responsibility for company projects that may be indirectly related to his/her area of responsibilityWorks with distribution center team members to ensure the cleanliness and orderliness of the warehouse and processing areasEnsure that safe work practices are followed; maintaining an overall safe work environmentEvaluate personnel and provide Management with employee reviews as requestedCompletion of all assigned NEFCO trainings Monitor and enforce all NEFCO training initiatives for associates under your supervision. Assist in implementation of new training and enhance existing training processes for associates under your supervision.Review direct reports’ timecards, ensuring employees’ time is accurately recorded and complete.Approve employee timecards at the end of each period, prior to supervisor deadline. Work with employees to resolve errors (missing punches, adjustments, etc.).Review and approve PTO requests.Management ResponsibilitiesMonday – Friday (occasional Saturday)Typically 45-50 hoursComplete 90 day and yearly reviewsRequirementsQualifications:Must have a track record of being a results-oriented person who has worked in industrial warehousing/distribution operations for 5+ yearsMust be effective communicator up, down and across the organizationHigh school diploma (or equivalent)Ability to use NEFCO’s ERP software systemAbility to use warehouse layouts for planning purposesBasic knowledge of Microsoft Word, Excel, or Outlook a plusBasic computer skillsMust have a positive, hard-working attitudeAbility to establish priorities, work independently and little supervisionAbility to multitaskExcellent communication skillsAbility to stands on concrete floor for long periods of timeMust be able to work in various climate conditions such as cold, heat, humidity for a long period of timeAbility to crouch, stoop, kneel, crawl and twist for liftingAbility to safely lift as much 75 lbs.Ability to review and interpret computer images and written documentsAnalytical ability including basic math skillsAbility to operate warehouse equipment (including forklifts) and be recertifiedMust be detail-oriented and hands on ‘roll up the sleeves’ type with aptitude for multi-tasking and adapting to a fast-paced environment with ever changing prioritiesMust have effective interpersonal skills with ability to direct, coach, support and delegate to associatesPreferred QualificationsCollege degree