Quality Assurance Supervisor - Verona

The success of a company depends on the passionate people we partner with.Together, let's share our talents.As a global leader in animal health, Ceva Animal Health believes our success is linked to our passionate people researching, developing , producing and supplying innovative health solutions for all animals, which contributes to the future of our diverse planet.We are committed to ensuring the highest possible level of care and well-being for farm animals (poultry, pigs, ruminants), companion animals (dogs and cats) and wildlife.Indeed, Our “Together, Beyond Animal Health” vision emphasizes that the health and wellbeing of people, animals and our planet are totally interlinked. More than ever, Ceva is committed to a "One Health" approach.As part of our “Diversity, Equity and Inclusion” policy, Ceva Animal Heath is committed to the employment of people with disabilities and will make reasonable accommodations throughout the interview process to ensure an inclusive and accessible experience for all applicants. To request an accommodation, please contact a member of the Ceva Talent Acquisition team.Your MissionsLocation: Verona, WIJob Summary And PurposeThe QA Supervisor will be essential in fostering a strong quality mindset across the Verona campus, creating a culture where quality-focused actions are prioritized, and promoting discussions about quality throughout the site. Key responsibilities include overseeing documentation review processes, product release readiness activities, Change Control Board coordination, managing the Deviations and Complaints program, overseeing the Verona training program, and conducting Product Quality Reviews. This role will collaborate with Site Leadership and operational teams to execute quality improvements aligned with site quality strategy. This position requires outstanding interpersonal skills and the capacity to articulate complex issues clearly and concisely to various stakeholders, in both written and verbal communication. The candidate will understand the significance of process owners and subject matter experts, effectively influencing positive outcomes even without direct reporting authority.Responsibilities And Key Duties Review all site documentation and SOPs to ensure timely documentation readiness in support of product release and on ‑ time delivery to customers. Provide day-to-day coaching, training support, and performance feedback to QA staff in alignment with department goals. Lead and support the QA operations group to ensure compliance with quality standards, cGMPs, and regulatory requirements by applying expertise to maintain inspection-readiness and serve as a key point of contact during audits. Coordinate Change Control Board activities and track completion of assigned actions in support of the Quality Manager, who serves as final approval authority. Oversee and coordinate deviation investigations as a subject matter expert, utilizing root cause analysis and risk mitigation tools to resolve issues and prevent recurrence. Draft, review, and/or finalize all deviation investigation reports in a timely manner. Gather and organize all required data to ensure timely preparation of Product Quality Reviews. Collaborate with team members to ensure that the campus is always ready for inspection and actively participate in external inspections. Oversee and manage the Verona training program to ensure alignment across departments. Work with EHS and Operations to ensure safety compliance by clearly communicating expectations, assessing behaviors, and enforcing SOPs and quality guidelines.Core Competencies Shape solutions out of complexity – Demonstrates curiosity and openness to diverse perspectives Client focus – Keeps customer needs and expectations top of mind Collaborate with empathy – Communicates with transparency, honesty, and relevant data Engage and develop – Adopts an open ‑ minded attitude and supports team member growth Drive ambition and accountability – Communicates expectations and reinforces standards of excellence Influence others – Encourages new ideas and continuous improvement thinkingTechnical / Functional Competencies Skilled in implementing and enhancing quality systems in the pharmaceutical industry. Knowledge of 9 CFR and EU-GMP regulations Capable of organizing and prioritizing multiple tasks effectively. Excellent interpersonal and networking skills Ability to lead an audit with relevant time management, investigation posture, adaptability approach, interpersonal relationship skills in various fields. Knowledge of pharmaceutical development, regulatory and manufacturing sciences with a global overview. Good knowledge and understanding of Ceva's organization, products and processes within area of operation. Proficiency in continuous improvement and investigation tools to analyze root cause and propose effective, compliant solutions Knowledge of specific technical standards, guidelines and tools. Capability to challenge counterparts and adapt solution. Ability to navigate EQM tools and Electronic Document Management Systems. Capacity to train others. Knowledge of quality systems tools and the ability to adapt them to the organization to reach the right level of quality requested by main global regulations (GLP, GCP, GMP). Ability to present them during regulatory inspections. Strong written and verbal communication skills Ability to organize and prioritize multiple tasks Strong decision-making skills Solid understanding of root cause investigation methodsQualificationsEducation – B.S. or B.A. in a life science or business-related field, preferredWork Experience – 3+ years in a Quality or Regulatory role within a 9 CFR environment is required, with experience in a GMP environment preferredOther (consider certifications, specialized knowledge and/or training, etc.) – Strong computer skills in reporting and data analysis software (Word, Excel, Visio, JMP, Minitab, etc.) preferred Experience with MRP systems (such as JDE or SAP) and Quality Management System software (like CQMS, Trackwise, or Veeva) for managing deviations, change control, and complaints is preferredPhysical Requirements Must be able to read, write legibly and understand English to understand safety instructions, procedures, and operational guidelines Must be able to stand and move throughout production and QC laboratories for extended periods to perform shopfloor supervision duties (approximately 15% of work time). Must be able to visually inspect products, materials, and documentation to ensure quality and regulatory compliance. Must be able to don, doff, and work while wearing required cleanroom garments and personal protective equipment (e.g., gloves, gowns, masks, etc.) in accordance with biosafety and compliance protocols.Working Conditions Work is performed in a combination of office, laboratory, and production environments. May require routine entry into cleanroom or controlled production areas, including compliance with gowning, PPE, and aseptic protocols. Exposure to biological materials, laboratory reagents, disinfectants, and standard production noise levels may occur, all within regulated safety limits. Must be able to work in environments that require strict adherence to biosafety and biosecurity procedures. Work may include occasional irregular hours to support production schedules, audits, or regulatory inspections.Travel Required5-10% depending on business needs This job description is intended to convey information essential to understanding the scope of the job and general nature and level of work performed by job holders within this job.This job description is not intended to be an exhaustive list of qualifications, skills, duties and responsibilities or working conditions associated with the job.This job description is not an employment contract.Ceva reserves the right to modify job duties and/or job descriptions at any time to meet the needs of the business. VEVRAA Federal Contractor Ceva is an equal opportunity employer and all qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, age, genetic information, actual or perceived sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law. Ceva encourages men and women, members of all racial and ethnic groups, individuals with disabilities and veterans to apply. 669BYour ProfileEducation – B.S. or B.A. in a life science or business-related field, preferredWork Experience – 3+ years in a Quality or Regulatory role within a 9 CFR environment is required, with experience in a GMP environment preferredOther (consider certifications, specialized knowledge and/or training, etc.) – Strong computer skills in reporting and data analysis software (Word, Excel, Visio, JMP, Minitab, etc.) preferred Experience with MRP systems (such as JDE or SAP) and Quality Management System software (like CQMS, Trackwise, or Veeva) for managing deviations, change control, and complaints is preferred