IT SUPPORT SERVICES SPECIALIST

IT SUPPORT SERVICES SPECIALIST Location: Port Chester, NY 10573 Duration: 12+ Months This role supports operational IT services, security tools, and cross-platform integrations across municipal departments. Responsibilities:Manage ITSM tools (ServiceDesk Plus)Support endpoint security platformsAdminister MFA systemsSupport surveillance systems (Genetec, cameras)Maintain documentation and compliance recordsAssist with system integrationsRequired Skills:IT service management toolsSecurity tools (EDR/XDR)Identity and access toolsStrong troubleshooting skillsRequired Certifications & Platform Experience:Certifications are preferred, strong platform experience required.Experience with:CrowdStrike, Cortex, ThreatDownDuo, YubiKeyGenetec, iProAPI integrations