Office Clerk I - Senior Services

DescriptionRate: $19.89 hourlyFull benefits package includes: MO Lagers Pension, medical, dental, life insurance, long-term disability and various voluntary benefit plansWorks at the Senior Center, receiving and assisting Senior Citizens dailyExhibits a professional image, behavior, appearance, and demeanor at all timesResponds to public inquiries and provides general information to the publicReceives and answers incoming phone callsWorks the Senior Citizen Lunch Program – taking reservations, ordering meals, shopping for food and other items, taking payment, keeping emergency records for diners, serving lunch, making deposits and cleaning equipment and center after the program.Plans, schedules and executes the lunch program activities not limited to but including seasonal birthday parties, holiday entertainment, speakers, blood pressure and blood sugar nurse visits, and special events.Receives, stocks and organizes all shipments of catering and janitorial suppliesAssists in receiving and distributing the Food Boxes for the St. Louis Area Food Bank – keeping applications current, delivering boxes to the senior’s car, and preparing the paperwork for auditsAssists in Senior Citizen Trips by setting up trips, selling tickets and accompanying seniors on trips as City Representative when necessaryAssisting with the Senior Citizen Tax Program by making appointments and reminder calls, and working as tax receptionist when necessaryAssisting at Senior Citizen Events and Programs by selling tickets, decorating, serving meals and cleaning up after the eventWorking with Senior Citizen Transportation Program – making sure bus riders are properly signed up and have emergency cards on fileWorks with Senior Commission for monthly meetings, event planning, and event setupPerforms other duties as directedRequirementsEducation and ExperienceThe person in this position must have a high school diploma or its equivalent with specialized course work in office practices such as typing, bookkeeping, and filing preferred. Ability to effectively meet and deal with the public; ability to communicate effectively verbally and in writing; ability to handle stressful situations is vital for this position.Knowledge, Skills And AbilitiesKnowledgeOperation of central telephone systemOperation of mobile radio base systemModern office practices and proceduresBasic accounting practices and proceduresCity systems and proceduresComputerized accounting systemsRecreation computer systems, including, but not limited to: Microsoft Office, Outlook, and Civic Rec Filing systems and managementPolicies and procedures for handling cashProper grammar and the use of English in speaking and writingComputer operations and applications, including word processing and spreadsheetsMathematical skills, including addition, subtraction, division, and multiplicationGeneral functions and operations of municipal governmentSkills And AbilitiesBasic computer knowledge and skills a must. Experience with webpages a plus. Basic math skills and finance knowledge. Skill in operation of listed tools and equipment.Ability to effectively meet and deal with the public; ability to communicate effectively verbally and in writing; abilityto handle stressful situations.Properly manage and handle cashReconcile financial records and documentationOrganizational skillsUse various pieces of office equipment, including typewriters, photocopiers and facsimile machineAccurate typing and data entry using a personal computerUse a multi-line telephone system to answer and transfer callsMaintain confidentialityProofread reports accuratelyDeal well with the public, even in stressful scenarios