Family Coordinator

Job TitleCompany Overview: We're an ABA company that believes in providing support from the very first conversation. Our Family Coordinator role is key to getting families set up with services smoothly and with care. We're looking for someone compassionate, patient, and detail-oriented who can guide families through the onboarding process.ResponsibilitiesServe as the first point of contact for new familiesGuide families through intake, documentation, and schedulingCommunicate regularly by phone and email to address questions and concernsCoordinate with internal departments to ensure timely service setupMaintain detailed and organized recordsQualificationsExcellent phone and interpersonal skillsCompassionate and professional communication styleStrong organizational and multitasking abilitiesPrior experience in customer service or healthcare admin preferred$50K-$55K