Debt Resolutions Specialist (Collector)

Join our team as a Debt Resolutions Specialist (Collector) at Interior Federal! We are looking for a dedicated individual to assist with our loan processes and ensure excellent member service. Key Responsibilities-Manage delinquent loan accounts, collect past-due payments, and coordinate collateral recovery -Process charge-offs and escalate significant issues to the Debt Resolutions Supervisor -Monitor and work daily Overdraft Privilege Program (ODP) reports -Partner with members and collection agencies to set up Fresh Start arrangements and post payments -Respond to credit bureau disputes and maintain accurate documentation and account records Qualifications-Experience: 1-3 years of similar or related experience -Education: High school diploma or GED -Skills: -Strong communication and conflict-resolution abilities -Experience with Symitar preferred -Proficient computer, keyboarding, and 10-key skills -Ability to lift or pull up to 25 pounds Why Join Us?-Comprehensive BenefitsCompetitive package including health, dental, and vision insurance, retirement plans, and more. -Work-Life BalanceNo weekend work required! -Professional GrowthOpportunities for career advancement. -Employee PerksEnjoy employee discounts and loan discounts.