Store Manager-Elk City OK
Job Overview
Our Store Managers need to be strategic in thinking, detail-oriented, very organized, a visible leader, and must have the ability to hold their teams accountable to results.
As a Store Manager, you will be responsible for managing the day to day operations of your service center and leading the team to profitability through managing key performance indicators such as oil change count, sales, labor, customer satisfaction scores and more.
Qualifications:
- Customer Service skill set is required
- Computer and technology skills are required
- Being able to read, write and understand simple math is required
- Experience in the field is preferred (2+ years)
- Some management experience is preferred
- Valid Driver's License
Essential Responsibilities:
- Uphold the Strickland Brothers core values as an ambassador to the brand in the field
- Meets all budgets consistently (Sales, oil change counts, labor, NPS Scores, etc)
- Create a weekly, well planned schedule meeting the weekly deadline as set forth by the Area Manager
- Ensure Strickland Brothers University is completed by all employees within 30 days of hire date
- Compliance with OSHA and EPA regulations
- Store and Equip Maintenance
- Effective problem solving skills/solutions with customers and employees
- Supervision - Ensuring our policies and procedures are followed at all times
- Build a positive culture in their service center through core values and encouragement
- Interviewing and hiring new employees for the service centers
- Consistently score acceptable levels on our Customer Evaluation Audits
Specific Overview:
Your primary role as a Store manager at Strickland brothers is to satisfy our customers. It is imperative that you understand how serious we take our customer satisfaction core value. You will be managing the day-to-day operations of the service center. This includes but not limited to ensuring that the operational procedures are completed on each vehicle, training, encouraging, speaking with customers, scheduling/staffing, maintaining a clean service center & meeting KPI’s.
Other Expectations:
To be the first point of contact of support for our employees
Always open the store on time and never close it early
Some weekend work is required
Job Type: Full-time
Schedule:
Monday to Friday
Weekend availability
Education:
High School Diploma or Equivalent (Required)
Associate degree (Preferred)
Work Location: In person
Job Type: Full-time
Pay: $45,000.00 - $59,000.00 per year
Benefits:
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance
Shift:
Day shift
Evening shift
Morning shift
Night shift
Education:
High school or equivalent (Required)
Experience:
Vehicle maintenance: 2 years (Required)
License/Certification:
Driver's License (Required)
Ability to Relocate:
Elk City OK 73644: Relocate before starting work (Required)
Work Location: In person
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance
Job Type: Full-time
Pay: $45,000.00 - $59,000.00 per year
Benefits:
401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance
Application Question(s):
Would you be willing to submit to a background check/drug test prior to your employment?
This job may require frequent lifting of 50lbs or less, bending, squatting, and other physical actions. Do you see any potential problems with this?
As a manager, you will be expected to handle company funds and make deposits on behalf of the business DAILY. Do you see any potential concerns with this for you?
As a manager, you would be responsible for interviewing, training, attendance tracking, disciplining, and terminating employees as the company sees fit. Is this something you are comfortable with?
Experience:
Management: 2 years (Preferred)
Vehicle maintenance: 2 years (Preferred)
Ability to Commute:
Elk City, OK 73644 (Required)
Ability to Relocate:
Elk City, OK 73644: Relocate before starting work (Required)
Work Location: In person