Customer Service Representative/Office Administraitor

Description We are looking for a dependable, detail-oriented individual to support customer interactions and office coordination for a long-term contract position. This role focuses on delivering prompt assistance to callers, managing order information accurately, and helping maintain smooth day-to-day administrative operations. The ideal candidate brings strong communication skills, a service-minded approach, and the ability to handle both phone-based support and clerical tasks in a fast-paced environment.Responsibilities:- Respond to incoming customer calls courteously, providing clear information and resolving routine service questions efficiently.- Place outbound calls as needed to follow up on customer requests, confirm details, or provide status updates.- Enter customer orders and related data into internal systems with close attention to accuracy and completeness.- Support front-office administrative activities to help ensure daily workflows remain organized and on schedule.- Address customer concerns in a courteous manner and escalate more complex issues when appropriate.- Maintain detailed records of calls, requests, and transactions to support service quality and operational tracking.- Coordinate with internal team members to ensure customer needs are handled promptly and correctly. Requirements - Previous experience in a customer service or call center environment.- Ability to manage a high volume of inbound calls while maintaining professionalism and accuracy.- Familiarity with order entry processes and data input tasks.- Strong verbal and written communication skills with a customer-focused mindset.- Comfortable making outbound calls for follow-up and issue resolution.- Proficiency with standard office software and general administrative procedures.- Strong organizational skills and the ability to prioritize multiple tasks effectively. TalentMatchRobert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .