Service Advisor

Crain Kia of Sherwood5830 Warden Rd, Sherwood 72120We are seeking a Service Advisor to join our team! You would be providing product and service information, resolving technical issues, building trusting relationships with customers, and documenting all customer interactions or records through exceptional customer handling skills.ResponsibilitiesHandle customer inquiries and concerns with urgencyProvide information about the products and services building trustTroubleshoot and resolve product issues and concerns with communication in mindDocument and update customer records based on interactions providing valueDevelop and maintain a knowledge base of the evolving products and servicesQualificationsPrevious experience in customer service or sales a MUSTAbility to build rapport with clientsAbility to prioritize and multitask, always projecting a sense of urgencyPositive and professional demeanor, projected in a hospitality environmentExcellent written and verbal communication skillsMust be able to pass a background check and drug screenHave clean driving recordBenefitsIndustry leading 401K plan with percentage matchAffordable health, dental and vision insurancePromote from within, we have several dealerships statewideThe Crain Automotive Team is Arkansas' largest family owned and operated dealer group. We provide Arkansas with the best shopping experience for new & used vehicles and provide certified auto repair, service and maintenance for all makes and models, as well as collision centers for body repairs. We have locations across Northwestern and Central Arkansas and are constantly growing. We do this by hiring the best and offering the most competitive pay plans, full benefits, 401K and life insurance. So, if you are passionate about providing great customer service and this sounds like the place for you, we would love to hear from you.J-18808-Ljbffr