Datacenter Operations and Maintenance Engineer

DCI Job Requirement for: Datacenter Operations and Maintenance Engineer Location: Boyers, PA Job Description: Serve as a Tier 2-3 Datacenter Operations (DCO), O&M Engineer Support development, delivery, configuration, and optimization, associated with mission critical IT systems Provide tier 2-3 maintenance Provide day-to-day operations and maintenance support to assigned Data Center infrastructure Manage hardware, software, networking, and systems to ensure optimal performance and reliability Work closely with platform engineering teams, facility management, and external vendors Monitor performance of systems, including servers, storage, and networking equipment Respond to system outages or failures within established service level timelines Troubleshoot issues and coordinate with technical teams to resolve outages Identify and resolve system hardware and software anomalies by: Conducting systematic analyses Expert troubleshooting Thorough diagnostic assessments of operating systems and hardware components Conduct Hardware and Software Asset Management and license compliance activities Assist technical teams in assessing resource use to predict future data center needs Maintain accurate records of systems, processes and incidents as applicable Conduct peer review of system drawings, and cabling documentation in support of Tier 2 O&M Support all Customer Auditing scenarios (both SOC2 and ISO) Identify and implement best practices for ensuring uninterrupted system availability Serve as a custodian for Government-provisioned Communications Security (COMSEC) material Conduct COMSEC asset management, record keeping and compliance activities Implement standards for classified sites and cleared staff assigned to, or visiting, the Data Center Travel up to 25% of the time to perform on-site installations, maintenance, and troubleshooting activities Qualifications: BS in Computer Science or related (preferred) 4+ years of experience with the following: Data Center engineering Managing Information Technology systems Recent experience supporting classified U.S. Government programs Direct, recent experience in Iron Mountain’s Pennsylvania Data center operations Must complete Government provided COMSEC training within 6 months Active DoD TS/SCI with CI Polygraph Security Clearance Job Type: Full-time Salary: $130,000-$220,000 Job Type: Full-time Pay: $130,000.00 - $220,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Relocation assistance Retirement plan Tuition reimbursement Vision insurance Experience: Datacenter engineering : 4 years (Preferred) Managing Information Technology systems : 4 years (Preferred) COMSEC: 4 years (Preferred) Tier 2 Datacenter maintenance : 4 years (Preferred) License/Certification: CI Polygraph Security Clearance (Preferred) Security clearance: Top Secret (Required) Work Location: In person