Program Operations Associate

ABOUT US:Flatbush Development Corporation is a dynamic and community-focused organization dedicated to providing high-quality after-school programs for youth in Brooklyn. Our commitment to youth development and enrichment is at the core of everything we do, and we are proud to be a partner of the New York City Department of Youth and Community Development (DYCD), Department of Health (DOH), and the Office of Children and Family Services (OCFS).ORGANIZATIONAL ROLE:Supervisor: Director of Youth Services Max Hours: 35 per weekDays: 5 per week, Monday – Friday 10:00 AM-6:00 PM Compensation: $25- $28 per hourPOSITION SUMMARYThe Program Operations Associate provides centralized operational and compliance support to the Youth Department and plays a key role in ensuring consistency, efficiency, and regulatory compliance across multiple program sites. This position supports a high-volume environment requiring strong organization, attention to detail, and the ability to manage multiple priorities simultaneously. The Program Operations Associate will coordinate staff onboarding, manage compliance documentation, track staff clearances and required trainings, maintain site-specific personnel records, and support School Age Child Care (SACC) and Department of Health (DOH) requirements. This role helps ensure programs remain organized, audit-ready, and operationally efficient while supporting the day-to-day needs of Youth Department programs.STAFF ONBOARDING & HUMAN RESOURCES SUPPORTCoordinate onboarding processes for all newly hired Youth Department staffEnsure completion and collection of required onboarding documentation and employment paperworkMonitor and track employee clearances, including background checks, fingerprinting, and required pre-employment documentationMaintain site-specific staff files, ensuring records are complete, accurate, and audit readyPartner with Human Resources and program leadership to ensure onboarding timelines are metTrack employee completion of required trainings and certificationsSupport scheduling and coordination of new staff orientation sessionsFollow up with staff regarding missing documentation and onboarding requirementsCOMPLIANCE & REGULATORY OVERSIGHTSupport compliance with School Age Child Care (SACC), Department of Health (DOH), and all applicable licensing regulationsMaintain compliance calendars to track deadlines, inspections, permits, certifications, and regulatory requirementsConduct routine site compliance reviews and internal audits to ensure readiness for external monitoring visitsAssist with preparation for SACC and DOH inspections and maintain documentation needed for auditsMonitor and organize licensing documentation across all sitesTrack staff-to-child ratio documentation and regulatory compliance requirements as neededEnsure all required staff clearances remain current and compliantIdentify compliance concerns and communicate findings to department leadershipPROGRAM OPERATIONS SUPPORTSupport operational consistency across all Youth Department program sitesAssist with the development and implementation of systems that improve workflow and efficiencyMaintain department databases, tracking systems, and operational recordsCoordinate the collection and organization of program documentation and reportsSupport program start-up and expansion efforts for new sites and initiativesAssist leadership with special projects and department-wide operational initiativesProvide administrative and logistical support to ensure smooth day-to-day operationsQualificationsKNOWLEDGE, SKILLS, AND ABILITIESKnowledge of School Age Child Care (SACC) and Department of Health compliance standards preferredStrong organizational and project management skills with exceptional attention to detailAbility to manage multiple priorities and meet deadlines in a fast-paced environmentStrong written and verbal communication skillsAbility to maintain the confidentiality of personnel information and sensitive documentationProficiency in Microsoft Office Suite, including Excel, Word, and database systemsAbility to create and maintain tracking systems and compliance reportsStrong problem-solving and follow-through skillsAbility to work independently and collaboratively across multiple teams and sitesEducation & ExperienceHigh School Diploma or GED requiredAssociate degree preferred in Business Administration, Human Services, Early Childhood Education, Child Development, Education, Public Administration, or a related fieldMinimum of 2–4 years of administrative, compliance, operations, youth development, or program support experience requiredExperience working in afterschool programs, youth development organizations, educational settings, childcare programs, or nonprofit environments preferredExperience with School-Age Child Care (SACC), Department of Health (DOH) regulations, licensing procedures, staff onboarding, or compliance systems is strongly preferredExperience managing documentation, tracking systems, onboarding processes, and maintaining organized records across multiple workstreams preferredFlatbush Development Corporation, Inc., provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.Powered by JazzHRtTOvZh4wIr