Senior Field Service Technician - Forklifts & Material Handling Equipment

Senior Field Service Technician - Forklifts & Material Handling EquipmentDepartment: ServiceEmployment Type: Full TimeLocation: BR01- CHARLOTTE, NCReporting To: Carl HastingsDescription(Heavy Equipment | Industrial Service | Field-Based Role)Company Vehicle Provided | Paid Travel Time | Career-Track OpportunityYou're keeping operations moving - and helping shape the next generation of technicians.If you're an experienced field service technician who thrives on solving real problems, owning your territory, and mentoring others - this role was built for you.At WMH Solutions, senior technicians don't get stuck turning wrenches forever. They gain visibility, influence, and long-term career paths across service, parts, warranty, OEM programs, and leadership.WMH Solutions is a 38+ year leader in material handling, supporting warehouses, manufacturing, and distribution operations across the Southeast. With 11 locations and 250+ professionals, we deliver forklift service, fleet maintenance, automation, and aftermarket solutions that keep industry moving.We're an exclusive Linde Material Handling partner and a full-scale solutions provider - not just a dealership.Here, your work matters. Your growth matters. And performance is recognized.As a Senior Field Service Technician, you'll operate independently in a company-provided service van, delivering advanced diagnostics, repairs, and preventative maintenance on forklifts and material handling equipment across customer sites.You'll also serve as a technical leader - mentoring junior technicians, setting quality standards, and helping drive operational excellence in the field.This is not an entry-level role.This is a career-track opportunity for technicians who want responsibility, autonomy, and growth.What You'll DoDiagnose, repair, and maintain forklifts and material handling equipment at customer locationsPerform preventative maintenance to maximize uptime and minimize breakdownsOperate independently in a fully equipped company service vanSupport warehouse, distribution, and manufacturing environmentsTroubleshoot complex mechanical, hydraulic, electrical, and diesel systemsExecute first-time-right repairsPerform inspections, safety checks, and scheduled service programsMaintain fleet equipment to OEM and compliance standardsTrain and support junior techniciansShare technical knowledge and best practicesLead by example in safety, professionalism, and workmanshipCommunicate findings and service recommendations clearlyComplete accurate service reports, work orders, and repair documentationFollow OSHA regulations and safety standardsWho Thrives in This Role5+ years as a field service technician, heavy equipment mechanic, forklift technician, or industrial equipment technicianStrong mechanical, hydraulic, and electrical troubleshooting skillsExperience working independently in the fieldValid driver's licenseASE certificationsForklift or OEM certificationsDealer or industrial service experienceFamiliarity with diagnostic software and digital service platformsYou'll also bring:Strong problem-solving abilityCustomer-facing communication skillsLeadership mindsetPride in your workField-based role across varied job sitesAbility to lift 50+ lbsStanding, bending, kneeling, and working in diverse weather conditionsExposure to noise, dust, and industrial environmentsWhat WMH OffersCompetitive pay + performance incentives100% paid travel time (no flat rate)Company van, fuel card, tablet, PPE & safety shoe allowanceQuarterly tool allowanceUniforms provided and laundered weeklyMedical, dental, vision, life insurance (HSA & PPO options)401(k) with up to 9% match + profit sharingOEM certifications & technical trainingLeadership development & mentorshipPTO + paid holidaysLong-term career stability in a growing industryMany WMH leaders started in technician roles.Future paths include:Lead TechnicianService ManagementParts or Warranty LeadershipOEM Program SupportOperations & Regional LeadershipIt's a launchpad.If you're ready for more ownership, better support, and a company that invests in your future - we'd like to talk.