Executive Director-Infrastructure Operations

Location Address:9521 San Mateo NE Albuquerque, NM 87113-2237SummaryPresbyterian Healthcare Services seeks a strategic, resilience focused Executive Director of Infrastructure Operations to oversee the performance, reliability, and security of the enterprise technology platforms that power clinical operations, patient care, and mission critical business services. This executive will serve as the enterprise authority for infrastructure reliability, accountable for maintaining 24/7 availability of on premise and cloud based systems that underpin the health system’s clinical and operational functions.The Executive Director will provide executive leadership of on premise data center operations, enterprise networking, and cloud services governance, ensuring technology platforms remain secure, resilient, compliant, and cost optimized. The leader will also guide modernization of the infrastructure landscape, advancing automation, hybrid cloud alignment, and lifecycle integrity while fostering a culture of operational excellence.Work Arrangement Remote: Open to applicants in the United States, excluding CA, IL, ND, NY, OH, WA, and WY. Hybrid: For individuals within 60 miles of Albuquerque, in-office presence is required Tuesday through Thursday.Job DescriptionInfrastructure Operations Lead on premise data center operations, compute, storage, virtualization, and backup environments. Ensure HIPAA compliant, secure, and highly available infrastructure supporting clinical and enterprise systems. Direct infrastructure lifecycle planning, modernization strategies, and technology refresh roadmaps. Advance automation, orchestration, monitoring, and operational efficiency across all infrastructure layers. Oversee disaster recovery and business continuity across managed environments. Govern vendor relationships for hardware, colocation services, and operational platforms.Enterprise Networking Ensure secure, resilient connectivity across all hospitals, clinics, and administrative locations. Oversee network segmentation, security controls, and protection of clinical systems. Provide leadership for telecommunications services, carrier relationships, and network performance standards. Develop and modernize enterprise network architecture to support operational growth and digital transformation.Cloud Oversight Serve as executive owner of the organization’s AWS managed services environment. Govern cloud performance, SLAs, cost management, and vendor accountability. Ensure cloud operations meet uptime requirements for major clinical systems such as Epic, imaging, and diagnostics. Align cloud and on prem environments within a cohesive hybrid infrastructure strategy. Oversee compliance, risk posture, and operational rigor for cloud based platforms.Vendor & Managed Services Governance Provide executive oversight of key infrastructure vendors across data center, networking, and cloud operations. Hold managed service partners fully accountable for operational outcomes, cost discipline, and service quality. Drive transparency, performance dashboards, and structured vendor governance routines.Leadership Develop high-performing technical teams Support growth initiatives (new sites, affiliates, Epic Community Connect expansion) Prepare infrastructure for audits and regulatory reviews Foster a culture of operational excellence and accountability Partner across clinical, operational, and technology domainsQualificationsAdditional Job Description:BS in technical discipline, preferably Computer Engineering or Computer Science 15+ years of infrastructure leadership experienceExperience in 24/7 mission-critical environmentsEnterprise networking and hybrid cloud experienceManaged services vendor oversight experienceHealthcare experience preferredThis role is critical to maintaining high availability of clinical systems and advancing infrastructure modernization in a hybrid environment.What Success Looks LikeReliable, highly available infrastructure supporting patient careStrong vendor accountability and cloud service governanceModern, resilient network architectureClear performance metrics and cost transparencyBenefitsBenefits are effective day-one (for .45 FTE and above) and include:Competitive salariesFull medical, dental and vision insuranceFlexible spending accounts (FSAs)Free wellness programsPaid time off (PTO)Retirement plans, including matching employer contributions Continuing education and career development opportunitiesLife insurance and short/long term disability programsAbout UsPresbyterian Healthcare Services is a locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, it is the state's largest private employer with approximately 11,000 employees.Presbyterian's story is really the story of the remarkable people who have chosen to work here. Starting with Reverend Cooper who began our journey in 1908, the hard work of thousands of physicians, employees, board members, and other volunteers brought Presbyterian from a tiny tuberculosis sanatorium to a statewide healthcare system, serving more than 700,000 New Mexicans.We are part of New Mexico's history - and committed to its future. That is why we will continue to work just as hard and care just as deeply to serve New Mexico for years to come.About New MexicoNew Mexico's unique blend of Spanish, Mexican and Native American influences contribute to a culturally rich lifestyle. Add in Albuquerque's International Balloon Fiesta, Los Alamos' nuclear scientists, Roswell's visitors from outer space, and Santa Fe's artists, and you get an eclectic mix of people, places and experiences that make this state great.Cities in New Mexico are continually ranked among the nation's best places to work and live by Forbes magazine, Kiplinger's Personal Finance, and other corporate and government relocation managers like Worldwide ERC.New Mexico offers endless recreational opportunities to explore, and enjoy an active lifestyle. Venture off the beaten path, challenge your body in the elements, or open yourself up to the expansive sky. From hiking, golfing and biking to skiing, snowboarding and boating, it's all available among our beautiful wonders of the west.AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.