IT System Configuration & Programming Sr. Analyst

Posting DetailsPosition InformationPosting Number S06683P Position Title IT System Configuration & Programming Sr. Analyst Department OIT Platform Operations Location Arlington Position Status Full-time Work ScheduleMonday to Friday; 8:00 AM to 5:00 PMWith an understanding of the 24/7 nature of IT.Salary Salary is commensurate based on qualifications and relevant experience. Pay Basis Monthly Job SummaryThe IT System Configuration & Programming Sr. Analyst works closely with customers, business analysts, team members, and vendors to provide full life-cycle management, including planning, designing, configuring, testing, implementing, maintaining, supporting, and retiring, of quality technical solutions and software applications that meet business and organizational standards, constraints, and requirements.Essential Duties And ResponsibilitiesApplication and Service ManagementWorks closely with customers, business analysts, team members, and vendors to provide full life-cycle management, including planning, designing, configuring, documenting, testing, implementing, maintaining, supporting, and retiring, of quality technical solutions and software applications that meet business and organizational standards, constraints, and requirements.Monitor software applications for performance, integrity, and security in accordance with relevant policies, standards, laws, and best practices.Plan, install, configure, and maintain necessary production and non-production environments related to software applications on servers and/or workstations.Monitor for upgrades, patches, updates, installs, and keeps version software current on production and test environments.Maintain and use testing and validation processes to assure integrity and stability of software applications.Work within the change management process for all configuration changes to software applications and related environmentsWork with customers and OIT colleagues to maintain documentation for software applications such as Service Level Agreements, Memos of Understanding, Service Definitions, Run Books, and Playbooks.Work with OIT colleagues to facilitate and coordinate resources needed to support the software applications including servers, network, firewall, database, identity, monitoring, backup, security, project management, architecture, and communication.Use financial costs and metrics of operating software applications including those related to operational and backup resources as part of organizational strategy.Incident Response and SupportResolve customer reported applications issues.Work with vendors to correct software defects by installing fixes or managing user expectations of product use.Communication and CollaborationProvide project communication with customer, management, and project management office for the purpose of having a common understanding of project results and goals.Provide support to team members related to the support of software applications.Manage vendor relationships and support vendor selection process.Other duties as assigned Minimum QualificationsBachelor’s Degree in computing or information systems.Five (5) years of related computing systems management work experience or nine (9) years equivalent combination of education, certification, training, and experience.Preferred QualificationsExperience using Relational Databases, managing projects, and certifications in applicable technologies or methodologies.Prior experience with specific systems, equipment and software may be specified as needed by position available.Knowledge, Skills and AbilitiesKnowledge of principles of computing, communications, networks, hardware, software including operating systems.Ability to install, configure, integrate, and manage software application in an enterprise environment.Strong skill in analyzing and solving complex computing problems.Excellent communication skills and ability to motivate others.Good understanding of business processes and related information management issues.Ability to explain technical matters to non-technical people.Self-motivated with the ability to work with little or no supervision.Other Requirements Workplace and Eligibility ConditionsWork in an office environment with some remote work possible. Periodic after-hours work required to accommodate product maintenance periods. Use of standard office equipment, personal computer, and Microsoft office. General office conditions. Specific job requirements or physical location of positions allocated to this classification render the position security sensitive and thereby subject to the provisions of Section 51.215 Texas Education Code.Benefits Eligible Yes Benefits at UTAWe are proud to offer a comprehensive benefits package to all our employees at the University.https://www.uta.edu/hr/employee-benefitsBenefitsTo help you understand the full value of these benefits, we have created a tool that calculates the total worth of your compensation package. This tool takes into account all of the benefits that you are eligible for, including health insurance, retirement plans, and paid time off. To access this tool and learn more about the total value of your benefits, please click on the following link:https://resources.uta.edu/hr/services/records/compensation-tools.phpCBC RequirementIt is the policy of The University of Texas at Arlington to conduct a criminal background check on any applicant who is under final consideration for employment with the University.This position may have access to critical infrastructure as defined by Section 113.001(2) of the Texas Business and Commerce Code. If so, to be hired for and continue to be employed in this position you must maintain the security or integrity of the infrastructure as set forth in Texas Executive Order GA-48. By assuming this position, and if you have access to critical infrastructure, you authorize the University to conduct routine background checks.EEO StatementIt is the policy of The University of Texas at Arlington (UTA or The University) to provide an educational and working environment that provides equal opportunity to all members of the University community. In accordance with federal and state law, the University prohibits unlawful discrimination, including harassment, on the basis of race, color, national origin, religion, age, sex, sexual orientation, pregnancy, disability, genetic information, and/or veteran status. The University also prohibits discrimination on the basis of gender identity, and gender expression. Retaliation against persons who oppose a discriminatory practice, file a charge of discrimination, or testify for, assist in, or participate in an investigative proceeding relating to discrimination is prohibited. Constitutionally-protected expression will not be considered discrimination or harassment under this policy. It is the responsibility of all departments, employees, and students to ensure the University’s compliance with this policy.University InformationThe University of Texas at Arlington (UTA) is located in the heart of the Dallas-Fort Worth-Arlington metroplex, a vibrant and diverse metropolitan area that is home to over 7 million people, one of the fastest-growing tech economies in the United States, and a wide array of arts, entertainment, and cultural activities. As a comprehensive teaching, research, and public service institution, UTA is dedicated to the advancement of knowledge through scholarship and creative work. With an enrollment of more than 42,000 students, UTA is the second largest in the University of Texas System. As a result of its combination of rigorous academics and innovative research, UTA is designated as a Carnegie R-1 “Very High Research Activity” institution and nationally recognized for its commitment to student success and service. It ranks No. 5 in Military Times’ “Best for Vets: Colleges” and is the top university in North Texas for its graduates’ salaries (The Wall Street Journal). UTA is designated as both a Hispanic-Serving Institution and an Asian American and Native American Pacific Islander-Serving Institution and is No. 6 for undergraduate ethnic diversity in the United States (U.S. News & World Report, 2023). With a global alumni network of approximately 280,000 – including leaders at many of the 24 Fortune 500 companies headquartered in North Texas – UTA contributes an estimated $29 billion annually to the Texas economy.UTA is expanding its regional footprint by building a regional campus, called UTA West, in Parker County on the far west side of Fort Worth. It is scheduled to open in fall 2028. This initiative aligns with the university’s strategic growth and commitment to serving the broader community. Furthermore, UTA has launched the RISE 100 initiative, aiming to recruit 100 new tenure-system faculty to strengthen its research enterprise and leadership in key academic areas. Learn more at https://www.uta.edu/administration/president/strategic-plan/rise100.This is an exciting time to join UTA and contribute to its bold vision for the future.ADA AccommodationsThe University of Texas at Arlington is committed to providing reasonable accommodation to individuals with disabilities. If you require reasonable accommodation in completing this application, interviewing or otherwise participating in the employee selection process, please direct your inquiries to 817-272-5554 or email ADADocs@uta.edu.Posting Detail InformationNumber of Vacancies 3 Open Until Filled Minimum Number of References Required 3 Maximum Number of References Accepted 3 Special Instructions to ApplicantsApplicants must include in their online resume the following information: 1) Employment history: name of company, period employed (from month/year to month/year), job title, summary of job duties and 2) Education: school name, degree type, and major.Requirement QuestionsRequired fields are indicated with an asterisk (*).* What is the highest level of education attained?GEDHigh School DiplomaAssociate's DegreeBachelor's DegreeMaster's DegreePhD or equivalent* How many years of hands-on experience with application development and support do you have?NoneLess than 2 years2 to 3 years4 to 5 years6 years or more* What is your self-reporting ability with scripting in with any technology?BeginnerIntermediateAdvancedExpert* What certifications, if any, have you obtained? (Open Ended Question)* Please indicate whether you have completed any UTA Leadership Development programs.Aspiring Leaders ProgramMavsSupervisor Success ProgramMavsManager Foundations ProgramLeading People Credential (completion grants supervisory experience credit for internal entry-level supervisory roles)None of the aboveDocuments Needed To ApplyRequired DocumentsResume or CVOptional DocumentsCover/Interest Letter