Business Analyst (Telecom)

Business Analyst – TelecomLocation: Stamford, CT (Onsite/Hybrid)Type: Contract / Contract-to-HireWe are seeking an experienced Business Analyst to support a fast-paced telecom environment in Stamford, CT. This role is ideal for someone who thrives in cross-functional settings, excels at building stakeholder relationships, and can translate business needs into clear, actionable process flows.Key Responsibilities:Partner with business stakeholders to gather, analyze, and document requirements across telecom-related initiatives Build and maintain strong relationships across cross-functional teams to ensure alignment and successful delivery Develop detailed process flows, workflows, and diagrams using Microsoft VisioAnalyze current-state processes and identify inefficiencies, gaps, and improvement opportunities Bring visibility to operational issues and recommend solutions to enhance performance and scalability Facilitate meetings, workshops, and discussions to drive clarity and consensus on business needs Support end-to-end project lifecycle activities including documentation, testing coordination, and implementation support Top Requirements:Telecom industry experience (Highly Preferred)Strong experience creating process flows and workflow diagrams in VisioProven ability to identify process gaps and drive continuous improvement Excellent communication and stakeholder management skills Experience working in fast-paced, cross-functional environments Nice to Have:Experience with Agile or hybrid project environments Exposure to telecom operations, network processes, or service delivery workflows Familiarity with tools like Jira, Confluence, or similar What Success Looks Like:Clear, well-documented process flows that improve visibility and efficiency Strong stakeholder engagement and collaboration Proactive identification of issues and actionable recommendations