Client Experience Team Lead

DecisionHR is seeking a Client Experience Supervisor to lead a team delivering exemplary service to clients and their employees. You will act as the operational bridge between frontline service delivery and leadership, ensuring satisfaction and retention across a diverse client portfolio. You will identify issues, coordinate with internal teams, and provide proactive, tailored client support while maintaining privacy and SOC/HIPAA compliance. Hybrid travel may be required. J-18808-Ljbffr