Technical Support Representative

Pay Rate: $22-24/hr on w2Shift Requirements:All applicants must meet shift Requirements.Afternoon coverage as late as 6 - 8pm local time shift end.Weekend coverage every Sunday as a permanent shift. Qualifications:Two to five years of proven, qualified related work experience in a comparable complex, high tech and fast paced work environmentResponsible for high quality end-user technical support, related to enterprise software and hardwareAn understanding of technology and the ability to apply that knowledge to support all existing systemsProvides investigation, diagnosis, resolution and recovery for hardware/software problemsExcellent customer service skills requiredExcellent communication skills requiredTwo to five years of proven, qualified related work experience in a comparable complex, high tech and fast paced work environmentPreferred work experience in technical support role but not requiredRequired Education: High school diploma or GED with relevant work experienceAbility to diagnose the cause of problems in a complex environment and to provide effective solutions quicklySelf motivated and ability to work on own initiative in a high pressure environmentWilling to work variable shifts including evenings, weekends and public holidays