Customer Service Representative - Houston, TX

Job DescriptionATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.ResponsibilitiesJob DescriptionProvide customer with sales quotations, mainly consisting of equipment spare parts.Verify that customer purchase orders are correct, and match shared internal documents.Convert sales quotations to sales orders and verify their accuracy.Print pick tickets and send to Inventory and Materials Coordinators.Follow the order through established process steps as necessary.Enter internal work orders as required to pull parts and close work orders when completed.Receive customer inquiries through customer portals and email communications.Collaborate with internal operations representatives for technical support.Effectively communicate with internal staff and customers regarding customs requirements, shipping documents and invoices.Coordinate with production control regarding back orders and active manufacturing efforts.Periodic follow-up of responsible open orders paired with timely and professional communication with customer contacts.Maintain good organizational skills and attention to detail to help resolve any related order discrepancies.Other tasks in support of operations as assigned.Auto req ID470417BRMinimum Education RequiredHigh School/GEDJob_CategoryCustomer ServiceQualifications/RequirementsAdditional Qualifications/ResponsibilitiesExperience With JD Edwards Or Similar MRP System Preferred.Experience with Microsoft Office Suite.Open to the challenge of learning new computer-based systems and processes.Prior Experience In Commercial Sales And Industrial Equipment Preferred.City*HoustonState*TexasJob CodeCustomerService CustomerServiceAffiliate SponsorNOV