IT Operations Lead/Service Manager

Company DescriptionTeceze is an IT service provider offering a wide range of services to businesses across all sectors. With a focus on 24/7 support and leveraging top vendor partners, we deliver solutions that maximize the return on technology investments. Specializing in IT managed services, hardware supply, AV solutions, and more, we strive to provide comprehensive IT solutions to our clients.Role DescriptionThis is a contract IT Operations Lead/Service Manager role located on-site in Portland ,OR . The role involves overseeing day-to-day IT operations, managing service delivery, coordinating projects, and ensuring smooth IT service delivery. The IT Operations Lead/Service Manager will be responsible for optimizing IT processes, enhancing operational efficiency, and driving continuous improvement initiatives.QualificationsAnalytical Skills, Operations Management, and Project Management skillsCommunication and Sales skillsExperience in IT service management and operationsStrong problem-solving abilities and attention to detailAbility to work effectively in a fast-paced environmentRelevant certifications in IT service management (e.g., ITIL) are a plusBachelor’s degree in Computer Science, Information Technology, or related field