Host / Reservationist

The RoleThe Host/Reservationist is the architect of the guest journey — the voice that first welcomes a guest into the world of Mita and the presence that ensures they leave wanting to return. This is not a role for someone who simply seats people; it is a role for someone who understands that hospitality at this level is theater, craft, and genuine human connection in equal measure. You will be the steward of every guest’s first impression: curating seamless arrivals, anticipating needs before they are spoken, and translating Mita’s culinary vision into a warm, unhurried welcome that sets the tone for an extraordinary evening. Responsibilities Reservations & Guest RelationsOwn the full reservation experience, managing all bookings, special requests, dietary needs, and guest notes with meticulous precision and care. Respond to all guest communications (phone, email, platform messaging) promptly, warmly, and in a manner consistent with Mita’s voice and standard of excellence. Cultivate and maintain detailed guest profiles that allow the team to deliver personalized, anticipatory service, remembering returning guests, their preferences, and their stories. Coordinate all special occasions, VIP arrangements, and private dining inquiries in close collaboration with the management team. Create a sense of arrival for every reservation ensuring guests feel not just expected, but genuinely welcomed from the first point of contact. QualificationsHosting or front-of-house experience in an upscale, fine dining, or Michelin-recognized environment strongly preferred. Proficiency with Opentable or a comparable reservation management platform. Exceptional verbal and written communication skills — you represent the restaurant in every interaction. Highly organized with acute attention to detail across simultaneous priorities. Bilingual in English and Spanish a meaningful plus. Compensation & BenefitsCompetitive hourly rate commensurate with experience. Dining benefits and team meal. More detail about Mita part of Mita , please visit