Vice President, Behavioral Health Services

Vice President, Behavioral Health ServicesRemoteBlackbird Health is clinician‐founded, owned, and operated by dedicated professionals. We believe that providing the best care for children starts with building the best possible team. We deliver virtual and in‐person mental health services across Pennsylvania, Virginia, and New Jersey—and we're growing into new markets in 2026.At Blackbird, we take a whole‐child approach, looking at how the brain, body, and behavior interact to address the root causes of challenges, not just the symptoms. Every role matters here, and you'll join a collaborative, supportive, and innovative team that's shaping the future of pediatric mental health care. If you're passionate about helping children and families while growing your career, Blackbird is the place to make an impact.ROLE DESCRIPTIONThe Vice President, Behavioral Health Services is a senior leader at Blackbird Health. This position leads our Behavioral Health Department of Masters level clinicians and represents these clinicians in our Clinical Practice. This leader helps set clinical standards, provides clinical oversight, oversees the entire clinical services toward truly integrated care, and maintains the highest levels of clinical quality and compliance.This leader is accountable for building and leading a high‐performing clinical organization, with a strong focus on people leadership, team effectiveness, and performance management. They will advance an integrated model of care while ensuring teams are supported, accountable, and consistently delivering high‐quality clinical outcomes aligned with Blackbird's innovative mission. This role reports to the Chief Medical Officer and collaborates closely with Leadership and the Executive Team.Clinical Leadership and OversightProvide clinical leadership as part of the Executive Committee for Blackbird's Clinical PracticeHeads all front‐line Masters‐level clinicians (e.g., social workers, Licensed counselors) staffHelps set and execute on key performance indicatorsDevelop and implement Blackbird programs, protocols and standards, from the admissions process through graduationBuild a culture of clear expectations, accountability, and continuous feedback across all levels of the clinical organizationEnsure managers are effectively leading their teams, with strong ownership of individual and team performanceConsult all members of treatment teams on therapeutic issuesConsult on clinical issues as needed and other duties as assignedMaintain a small caseload of direct patient carePeople & Organizational PerformanceOwn the effectiveness and performance of the clinical organization through strong leadership, structure, and accountabilityEnsure appropriate team structures and manager spans to support high‐quality supervision and supportDrive clarity in roles and responsibilities, reducing ambiguity between clinical, operational, and site responsibilitiesEstablish consistent management practices, including regular feedback, coaching, and performance reviewsUse data (engagement, retention, performance trends) to proactively identify and address organizational risksQuality and ComplianceEnsure the delivery of high quality services and impeccable member safetyMonitor for compliance to all federal, state, accrediting agencies and payers as it relates to therapy servicesEnsure complete and timely documentation for all staff in the DepartmentAs part of the Clinical Executive Committee, lead internal clinical and quality initiatives that support the provision of consistent clinical performance and practice standards across BlackbirdIntervene in any areas of underperformance to develop and implement team or individual improvement plansDesign and lead performance management and peer review processTrainingIn collaboration with other leaders, develop effective organization‐wide clinical training programsProvide group and one‐on‐one performance coaching and mentoring of directors of clinical services, managers, clinical leads, and clinical staff as neededIn collaboration with the Clinical Executive Team, develop and execute an innovative and differentiated programmatic care model, continuing to ensure the Company is growing and innovating to continue to improve the delivery of care to patients and familiesStay abreast of clinical innovations and contribute ongoing discussions in these areasBe an innovative thinker about the use cases of AI to enhance clinical practiceWork closely with our leads in Product, Data and FinanceMarketing, Outreach and New Business DevelopmentServe as a senior clinical voice and brand ambassador of the Company, presenting at industry conferences and other national venuesLiaison with marketing team to contribute clinical content creationIn collaboration with the executive team, research, strategize, plan and execute program expansions, new market entry, strategic partnerships and new service line developmentQUALIFICATIONS AND COMPETENCIESMaster Level Degree requiredClinical License with appropriate designation to supervise clinicians5+ years of experience in a Clinical Leadership roleProven effective at leading teams in the delivery of excellent quality careComputer Skills – Must be PC literate with proficiency in EHRs, spreadsheets, BI and similar reports, email, calendaring and word processingInterpersonal/Communication Skills – Must be able to read, write and speak fluently and effectively in English. Effective in 1:1 and larger group meetings where emotional intelligence and effective communication are needed. Must have the ability to effectively present information and respond to questions from the board of directors, management, staff, patients, vendors, and the general public. Strong customer service skills, attention to detail, and ability to multi‐task requiredExcellent clinical and team leadership skills in client/patient care in all aspects of behavioral healthDemonstrated success in leading through leaders, including managing Directors/Managers and improving team performanceQuality and Efficiency of Work – Accurately completes assigned work within the timeline designated, while making efficient use of the organization's resourcesParticipation in all organizational performance improvement initiativesProfessionalism – Upholds client confidentiality and maintains professional boundaries, demeanor, dress and interaction with clients, family members, visitors and co‐workers. The employee strives to provide outstanding customer service and promote a positive reputation for the organizationEthical and Legal Compliance – Performs all duties to the highest ethical standard and complies with all organizational policies regarding ethical business practices and standards of patient care. The employee complies with all standards established by agencies accrediting the organizationEmployee Partnership – Maintains collaborative peer relationships and demonstrates courtesy and respect of others. The employee acts as a role model by displaying enthusiasm, positive problem solving and commitment to help both co‐workers and the organization reach its goalsSalary Range$170,000 - $190,000 USDFostering an inclusive environmentBlackbird is committed to cultivating and preserving a culture of inclusion and belonging. We are able to grow and learn better together with a diverse team of employees. In recruiting for our team, we welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran status, color, religion, disability, sexual orientation and beliefs. Blackbird provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type. If you need a reasonable accommodation during the application or interview process, please contact us at recruiting@blackbirdhealth.com so we can support you.#J-18808-Ljbffr